Customer Testimonials
Jason Garcia was a great service advisor, it was great customer service and an excellent rep. He was very prompt with wanting to help I definitely recommend miami lakes kia service department.
A very rude and unpleasant person. I am a customer at Miami Lakes and went in for a service. He wanted to charge me $140 when there is an $89 coupon available on the website. When I showed him the coupon, he became angry, insulted me, and treated me very poorly. I believe this company should not employ people like this, as they create a very negative experience for customers.
(Translated by Google) I am truly grateful for the help I received from sales advisor Lorena Chang and financier Daniel. They are two spectacular people, and I would definitely do business with them again without hesitation, as they didn't rest until they helped me get the car I wanted. (Original) La verdad agradecido por la ayuda que me dio la asesora de ventas Lorena Chang así con el financista Daniel dos personas espectaculares sin duda alguna volvería hacer negocio con ellos con los ojos cerrados pues no descansaron hasta ayudarme a obtener el carro que deseaba.
Thank you Ernesto Guerra the salesperson, thank you Leo the manager and thank you mario the finance guy! They help me a lot
Rolando was amazing and Carlos was a pleasure to work with. Third vehicle in a row, its like dealing with family
(Translated by Google) Thanks to William Fundora and Pedro Dean for all their help in buying my car (Original) Gracias a William Fundora y Pedro Dean por toda su ayuda en la compra de mi carro
(Translated by Google) Today I am very happy with my car purchase. They were very generous and professional. I want to thank the salesman Alain Valdes, the manager Rene Ruiz, and the financier Michael Baez. (Original) Hoy estoy muy feliz con mi compra de mi carro fueron muy generosos conmigo y muy profecionales quiero agradecerle al vendedor Alain Valdes el manager Rene Ruiz y el financista Michael Baez
Fabian is a great guy, great place!
(Translated by Google) Wonderful experience with this talented Vella Dama 👌👌👌 (Original) Experiencia maravillosa con esta talentosa Vella Dama 👌👌👌
(Translated by Google) Thank you for treating us so well, we felt right at home. Many blessings to Lisandra and Luis the financier and René the manager. (Original) Grasias por atendernos tan bien nos sentimos como en casa muchas bendiciones a lisandra y Luis el financista y René el mánager
(Translated by Google) Excellent (Original) Exelente
Amazing service they are the best Carlos Perez Ermus is wonderful and Dany Diaz, helped me a lot.
(Translated by Google) René Ruiz, Luis Gerardo Mejía, and Armando Arratia helped me. I came with the idea of finding a car for my son that was comfortable and that I could afford, and they found a car that fit my budget. Excellent service, kindness, honesty, security, and above all, great empathy and very professional.
(Original)
René Ruiz Luis Gerardo Mejía Armando Arratia Armando me ayudó vine con la idea de buscar un carro para mi hijo que esté como y que yo pueda pagar y ellos me buscaron un carro que se acomodara al presupuesto que yo ... Read More Google - Jun 13, 2026
(Translated by Google) Thanks to Ernesto Guerra the salesman, Leo the manager, and Pedro Dean the financier, for their excellent service and special treatment! (Original) Gracias a Ernesto Guerra el vendedor, a Leo el manager y a Pedro Dean el financista, x sus excelentes servicios! Y su trato especial
Ernesto fontrodona and the team at Miami Automall were amazing! I had a terrible experience at a different dealer, and they came in and absolutely saved the day. I am so grateful to them and so happy with my new car.
William Fundora was amazing, he truly made the process that much easier. Not only did he provide great service but he was an exceptional person to work with especially given I was already nervous about getting a new car for the first time in a while. I truly recommend anyone to come and talk with William! He was truly an amazing person.
(Translated by Google) Thanks to Lisandra for the help and attention, I'm happy with my new car (Original) Gracias a Lisandra por la ayuda y la atención, complaint feliz con mi nuevo carro
Rosa Rosado The best today! Miami Lakes Agent
Best place to service your car!!
Really good treated me , Richard and Christopher was a really good person helping me to find a good car and prices , financial method was really good , thanks to all of them I have a new 2026 pick up truck
(Translated by Google) Today, June 11th, I want to thank Lorena for helping me fulfill my dream of owning my own car. I am more than happy with her advice and exceptional service. She is a wonderful person, and I will always cherish her friendship and recommend her 100%. Thank you so much! (Original) Hoy 11 de junio quiero agradecer a Lorena que me ayudo a cumplir mi sueños de tener mi carro mas que feliz por su asesoramiento con una atencion muy especial es una gran persona me llevo su amistad y la recomiendo 100% Muchas gracias
Great experience! In and out with my wife’s new car. She’s super happy. Ask for Ernesto! Daniel was great helping with the financing and Tony is the best sales manager around. Truly grateful.
(Translated by Google) Juan Acevedo was my salesperson, the sales manager was Leonardo Ganges, and Norka helped me with financing. Everything went perfectly for my first car! Amazing people and customer service (Original) Juan Acevedo fue me vendor el manager de ventas fue leonardo ganges y en fimanzas me ayudo norka Everything went perfect for my first car! Amazing people and customer service
(Translated by Google) Thank you Lizandra and Richard for your help! Excellent experience buying my car! You were very professional, patient, and transparent throughout the entire process. I highly recommend buying from you! (Original) Gracias lizandra y Richard por su ayuda, Excelente experiencia comprando mi carro! fueron muy profesionales, pacientes y transparente durante todo el proceso. ¡Recomiendo totalmente comprar aquí!"
(Translated by Google) I'm extremely pleased and happy with my purchase and with the service from the seller, Alain Valdez, the best! Thank you so much! (Original) Súper complacida y feliz con mi compra y con la atención del vendedor Alain Valdez el mejor muchas gracias
(Translated by Google) Thank you, William Fundora, an excellent seller. He guided me very well and honestly. Thank you, thank you. (Original) Gracias Ami wndedor william fundora unexelente vendedor me oriento muy bien y onestamente gracias gracias
Our experience as amazing our sale person Camilo and the management TEAM we were taken in straight to what we wanted no BS thank you gentlemen
(Translated by Google) Thanks to Ernesto Guerra the seller, to Lazaro Veliz Sr. for his help, and to Carlos and Ramon the financiers! A tremendous team, second car thanks to them! (Original) Gracias a Ernesto Guerra el vendedor, a Lazaro Veliz Sr por su ayuda, y a Carlos y Ramon los financistas! Tremendo equipo segundo carro con ellos!
(Translated by Google) Excellent service (Original) muy eselente cervicio
(Translated by Google) Thank you to Miami Lakers Chevrolet for your hospitality. A special thank you to Majo, Camilo, and the entire team for treating me like family even though I hadn't met them before. Their guidance, support, and professionalism made me feel comfortable, relaxed, and confident in making my decision. Thank you so much.
(Original)
Gracias a Miami Lakers Chevrolet por su acogida. En especial a Majo, Camilo y todo el equipo de trabajo por tratarme como familia sin antes haberlos conocido. Su guia, apoyo y profesionalidad me hicieron sentir bien, tranquilo y confiado para tomar mi decisió... Read More Google - Jun 8, 2026
(Translated by Google) Thanks to Fabián the salesman, Pedro Dean the financier, and Jorge the manager, the service was superb and the best treatment in Miami. (Original) Gracias a Fabián el vendedor, a Pedro dean el financista y a Jorge el manager súper el servicio y mejor trato de Miami
(Translated by Google) Thanks to Ernesto Guerra the salesman for his services, to Lázaro Veliz Sr. and to Ramón the financier for their excellent services and attention (Original) Gracias a Ernesto Guerra el vendedor, por sus servicios, a Lázaro Veliz SR y a Ramón el financista, por sus excelentes serviCIOs y atención
(Translated by Google) Excellent service from Camilo Leo and Carlos Ermus, I recommend them 100%. (Original) muy exelente servicio de parte de Camilo Leo y Carlos Ermus los recomiendo al 100%
(Translated by Google) Thanks to Ernesto Guerra the salesman, Leo the manager, and Mario the financier, tremendous service! This is the third car we've bought from Ernesto! (Original) Gracias a Ernesto Guerra el vendedor, a Leo el manager y a Mario el financista, tremendo servicio, tercer carros que compramos con Ernesto!
(Translated by Google) I had an amazing experience buying my new Equinox LT!
I want to especially thank Carlos Pupo (Salesperson) for his excellent service, professionalism, and dedication throughout the entire process. From the very first moment, he helped me find the perfect vehicle for me, answered all my questions, and made sure I felt comfortable and confident in my decision.
I also want to acknowledge Norka in the finance department. Her help was invaluable; she made the whole process simple, quick, and stress-free. She explained every detail clearly and worked to get me the best possible options.
Thank you ... Read More Google - Jun 6, 2026
(Translated by Google) Lorena Chang was amazing throughout the entire process, thank you so much for making it quick and easy (Original) Lorena Chang fue increíble en todo el proceso, mil gracias por hacer del proceso algo rápido y sencillo
(Translated by Google) I'm a first-time buyer. I came with many doubts and I'm leaving happy because I got what I wanted: a 2025 Highlander with very few miles. I thank Juancarlo Acevedo, Lázaro Veliz Senior, and Ramón Rodríguez in finance, who did everything possible, because I fulfilled my dream of having my first car in this country.
(Original)
Soy primer comprador, vine con muchas dudas y me voy happy porque logré lo que quería un Highlander con muy pocas millas del 2025 le doy las gracias a Juancarlo Acevedo, a Lázaro veliz Senior, y ... Read More Google - Jun 4, 2026
(Translated by Google) Thanks to Ernesto Guerra the salesman, Rene the GSM and Pedro the financier, for their excellent work (Original) Gracias a Ernesto Guerrael vendedor, a Rene el GSM y Pedro el financista, por su excelente trabajo
(Translated by Google) I have nothing but gratitude for Miami Lakes Chevrolet, and especially for the manager, Armando Arratia. His human touch was remarkable. I arrived desperate with a car out of warranty, and Armando patiently resolved my problem, gave me my payment, and patiently explained the car to me. Thanks to the manager, Rene Ruiz, and my friend Norka. Thank you, friend; there is genuine humanity at this dealership. I felt like family. Thank you.
(Original)
Con miami lakes Chevrolet solo tengo agradecimiento y sobre todo con ek gerente Armando arratia su cakidad humana llege desesperado con un carro ... Read More Google - Jun 2, 2026
We were assisted by Myles Cure and he was very professional, respectful and paying attention to what we were saying. He guided us through every step , not rushing or slowing down the process. All this also applies to the financial officer José Gravata, that offered an excellent service. Yes , you still need to negotiate ,but they don't push it or rush you .Very happy with this experience.
(Translated by Google) Thanks to Ernesto Guerra the salesman, Tony the manager, and Carlos Ermus the finance guy, excellent service. (Original) Gracias a Ernesto Guerra el vendedor, a Tony el manager y a Carlos Ermus el financiera, excelente aervocio
My husband and I recently had a great experience at Miami Lakes Kia, and I cannot say enough great things about our experience--especially thanks to Armando. Before visiting Miami Lakes Kia, we had gone to another Kia dealership and had one of the worst customer service experiences we've ever had. The staff was rude and unhelpful, to the point that we decided to leave. I was still very interested in a Sportage, so we decided to give Miami Lakes Kia a chance, and I am so glad we did. From the moment we arrived, Armando was professional, polite, attentive, ... Read More Yelp - Jun 1, 2026
Today I was in Miami Lakes Auto Mall for an oil change and tire rotation, the excellent services of the service advisor Mr. Armando Escudero and the mechanic Damian I always leave satisfied with the work congratulations.
(Translated by Google) I am very grateful to Alain Valdes for the service provided, to manager Tony Suárez, and to financier Luis Mejias for giving me the payment plan I needed for the car of my dreams. I recommend them 100%. (Original) Estoy muy agradecida a Alain Valdes por el servicio brindado, al manager Tony Suárez y al financista Luis Mejias por darme los pagos que buscaba en el carro que soñaba. Los recomiendo 100%
Best dealer and best customer service ever.
We had an amazing experience purchasing a vehicle for my sister, Elaine, thanks to William Fundora and Luis Mejia! They made the entire process easy, smooth, and completely stress-free. Both were very attentive, listened to all of our concerns, and truly made us feel comfortable every step of the way. Their professionalism, patience, and excellent customer service made a huge difference. We highly recommend William and Luis 100% to anyone looking for a great car-buying experience. Thank you both for all your help!
(Translated by Google) Congratulations to Carlos Ermus, financier, for the excellent service throughout the rush sale process. (Original) Felicidades a Carlos Ermus financista excelente atención durante el tiempo del proceso de la venta del apuro
(Translated by Google) Very good experience with Carlos Ermus, excellent service. (Original) Muy buena experiencia con Carlos Ermus excelente trato
(Translated by Google) Thank you William Fundura! 🙂 (Original) Gracias a William Fundura! 🙂
(Translated by Google) Excellent service, I left very satisfied with Juan Acevedo, Jorge Torres and Carlos Hermus (Original) Muy buena atencion,sali muy satisfecha por Juan Acevedo,jorge Torres y Carlos Hermus
(Translated by Google) Excellent service from all the staff (Original) Una buena atención de todo el personal
(Translated by Google) Thanks to Ernesto Guerra the salesman, Jorge the manager, and Ramón the financier! (Original) Gracias a Ernesto Guerra el vendedlr, a Jorge el manager y a ramón el financista!
(Translated by Google) Ethan Rene and Carlos were excellent with the purchase of my new Traverse. I bought my first car from Ethan, and I bought this one from him too. (Original) Ethan Rene y Carlos fueron excelentes con la compra de mi nuevo traverse. El primer carro fue con Ethan y este fue con el mismo.
Lisandra was amazing. Patient, detail oriented, kind, and got us exactly what we were looking for which wasn’t easy.
(Translated by Google) A tremendous experience with Juan Carlos Acevedo when buying my new Equinox. I also want to thank Jorge Torres, the sales manager who handled the entire process, and finally Maikel Baez, the finance specialist. My son and I are very happy with our new purchase. (Original) Tremenda experiencia con Juan Carlos Acevedo al comprar mi nuevo Equinox, también le agradezco a Jorge Torres, quien fue el manager de ventas que manejó todo el proceso y finalmente Maikel Baez, quien fue el Financista, mi hijo y yo nos vamos contentos por la nueva compra
Great dealership, they worked with me and got me to a price I could work with. Juan the sales guy listened to my needs and worked to get me into a car I felt comfortable in. Michael the finance guy gave me a great package deal and helped me crunch the numbers. The general manager worked with his team as well to get things signed, sealed, delivered. I went to the dealership late and they stayed till past closing time to get me into my brand new car. Would highly recommend them!
(Translated by Google) Lizandra, Tony, and Daniel are incredibly professional and provide excellent support. This is my second purchase, and I would definitely return. (Original) Lizandra, Tony y Daniel, son super profecionales y ayudan al maximo. Esta es mi 2 compra y sin duda regresaria.
Very quick and efficient service was done. service team was very professional they did a great job
I was very disappointed that my car had not been thoroughly cleaned. The floors had been vacuumed, but there were food particles in the back seat and scuff marks on the dashboard and seat backs from feet being put on them. I felt it should have been detailed or at least thoroughly cleaned and polished.
Vehicle was ready a lot sooner than I expected. My only complaint was that there was no coffee in the waiting room.
Myles was amazing. My finance guy got me in and out. I am so happy with my new car. Great experience.
Miami lakes Chevrolet, was an easy process walked in had one salesman, he wasn't pushy news understanding. I personally would recommend if anyone to lease or finance their vehicle from the dealership.
They really help me and did not til I had a vehicle I’m very satisfied
People were very king and professional and did all process very fast. Was very good
Excellent service in every aspect. Francisco truly did an excellent job. I'm very grateful and highly recommend him.
I have no words to say about this dealer. Just do what it has to do
We purchased a Mitsubishi vehicle and were assisted by Redy Vazquez, who thoroughly explained all our questions regarding the car and the purchasing process. I highly recommend him to anyone looking to buy a vehicle at this dealership.
Excelente servicio por parte del equipo de marcel y pantin. Compramos el carro que queríamos y todo gracias a ellos, super recomendados
Got in and out got my oil changed great service ,Mesa, ihosvany took good care of my truck !
The guy at the service department was great to work with, had me in and out in a short time.
The services was very well, and organized from the salesman (Redy Vazquez) very professional and easy to understand about what we needed. Also the manager and financial (Christ), they were very professional and honest. Thanks to them for my purchase of ours new Mitsubishi Outlander 2025.
I want to comment on the great service of Mr. Armando Escudero, who is my service advisor at Miami Lakes Auto Mall. He was waiting for me because I had a prior appointment, he attended to me quickly, and my car was ready in about 30 minutes. He is a very professional and attentive person. I also want to include the service guys, thanks.
Victor Heredia the general manager was amazing to work with and also Jose Gravata my sales associate did a magnificent job.
They completed the service Faster as expected. Miguel Suarez assisted me in a very professional manner
Good communication. Pretty fast only but was that financing didn’t work out how I wanted to but it was similar.
I had a very pleasant experience at the Mitsubishi service center. Jorge & Enrique were very helpful, friendly & knowledgeable. My issue was resolved without having to leave the car. I’d definitely recommend them, 100%.
This dealership is by far the absolute best recommend 100 percent!! Ask for Juan Carlos Acevedo he will make sure you get the best deal possible.
It was a pleasure to do business at Miami Lakes Chevrolet. I would like to recommend Jorge Valdes as a professional and polite salesman that provided me with all the information I needed before making my final decision.
Also, I recommend this dealership to anyone wanting to buy a car. Great guys at the financial department! Awesome team!
Fue un verdadero placer hacer negocios en Miami Lakes Chevrolet. Recomiendo a Jorge Valdes como un vendedor respetuoso y profesional que me ayudo con toda la informacion necesaria para poder tomar mi decision. Recomiendo este dealer para la compra de su auto. ... Read More DealerRater - Oct 14, 2025
Mi nombre es Ramsy Ramirez ,fui al dealer hace 15 días y me atendió el senor Hugo personalmente y mi opinion sobre su trato y sobre su equipo de trabajo es FANTASTICA, son muy profesionales todos, gracias senor Hugo por solucionar el problema de mi camion en la ventanilla del conductor. Estoy muy contento y muy agradecido. Bendiciones.
Very nice experience! Everything went smooth, a pleasure to do business with. Will definitely be back.
The experience at this dealership was great! My Services Advisor Mr. Talavera Was amazing. I always recommend this place excellent services.
It was a fast deal.Really thankfull.they offered coffe and water in a very nice manner.
Excellent service, the car was as described aside from the key, other than that I was very pleased.
Great dealership, fantastic service department. I would recommend seeing Giovanni for all your service needs. He cares , he is dedicated and very accommodating.
Myles and Alejandro were fantastic! Very friendly and knowledgeable. We will definitely come back to get our next vehicle. Highly recommended. Thank you Myles and Alejandro for treating us so well!
Everything about buying the vehicle was made easy. They have so many options to choose from. I am thankful to have found mine with this dealership.
Excellent services and they do a great job and any questions you have they answer
I came to the Miami Lakes Chevrolet dealership to select and purchase a new truck. Jorge happily helped me with the selection and purchase of the vehicle. The entire process was enjoyable, and I highly recommend this dealership.
I had such a fantastic experience at Miami Lakes AutoMall, thanks to Miles and Lance! Miles was incredibly personable and attentive, making sure the vehicles I wanted to see were ready. He was super quick to find answer all my questions and kept the process moving smoothly. Then, Lance, the F&I Manager, really took the time to thoroughly explain every detail of the deal, ensuring I felt confident in my decision. For anyone looking to make their vehicle purchase a breeze, I highly recommend this dealership – just be prepared with your desired vehicles and communicate that beforehand with ... Read More DealerRater - Jun 12, 2025
Hi I’m really happy with you guys you guys always give me good services?
I had a great experience buying my new 2025 chevy Silverado. Great prices and discounts!
The sales Representative Ernesto Frontodona was very profesional , respectful and well Knowledge about our desire and the type of car we need. I recommended 100% He answered all our question regarding the car ,the price and the Financing process, besides he speak both languages Spanish and English. I will be back to your dealer without any doubts.
Favio Rozada sales rep ,Finance representative and insurance representative were an outstanding team in allowing me to join the Kia family at the Miami Lakes dealership. We'll never go elsewhere after experiencing the professional curiosity that all customers show expect when buy a new automobile. Thank you team members. You deserve a shout out !!!
Thank you Mitsubishi service dept . Greatly appreciated. Thank you for The good Job. And your service
