Customer Testimonials
Great dealer Elison Help me very cool guy and made me feel very comfortable highly recommend.
Talk to Elison, great customer service, great guy! Also in the finance department, look for Carlos Cabo, he is excellent as well. All around great attention. Love my new truck.
Love it ! Super helpful and quick ! No complains ! Always gets the job done ! Always there when I need them !
Luis and Mike Pelegrín were outstanding with all my car buying needs tú u guys so much
We came to see Samuel Lucas and Ryan the desk manager at Kia for our lease end deal. They were very attentive and knowledgeable. We found the right car the right price and the right payment. Thank you guys for being super great.
I visited Miami Lakes auto mall and had the best experience EVER!!!! I have bought over 15 cars in my life and NO experience like today Thank you a million times to SAMUEL LUCAS AND RYAN
Jose Inoa, Roberto Matos and Jorge Colla are simply AMAZING!!! They worked with me to get the best deal. I got exactly what I wanted at the price range I needed. They are the best, they will help you with anything you need. 100% recommended.
Amazing service, the staff work with you to get you a plan that best suits you, Chris Garcia and Carlos Cabo are some of the best guys to help you with your purchase.
During the recent Memorial Day weekend, I called Mr. Elison Jeanlouis, a seasoned Dodge Chrysler Jeep Ram sales person. After all these years and repeated business, I do no longer see or refer to Jeanlouis as "sales person" - he is truly a friend a family friend. Jeanlouis is a great listener, will explain the best vehicle options based on what you are looking for, will seek every possible incentive, rebate, discount for your vehicle lease/purchase. You will never spend more time at the dealer than what is strictly needed - your vehicle will be ready and ...
Although my previous visit to the service department was frustrating, this time my experience was excellent mainly because of Camila Penna. She was very professional, and friendly. She demonstrated knowledge of her work. I also want to thank Mikelson Clemat, who helped me first and was very friendly, helpful, and professional. Both, Camila and Mikelson, are great people, they made my visit to the service department this time very easy.
Is a well put together Automall giving you the opportunity to choose which car you wanted to buy great location and great staff.
My experience was amazing with mike Pelegrín and Brandon and Ryan they really helped me in all my needs with my new Kia k5 thank u guys again for everything.
(Translated by Google) Thanks to the seller Carlos Morales and Financier Roberto Matos for the sale and business. Very happy (Original) Gracias al vendedor Carlos Morales y Financista Roberto Matos por la venta y negocio. Muy feliz
Bismark is always professional, friendly & attentiveness Great job always looking out for the customers 👏 to
The experience at this dealership was Great. The process was very quick and not stressful at all.
Everything was great! I checked Kia’s website for cars and saw that their location had what I was looking for, I went there and showed them the car I wanted and I left with a new car!
EVERYTIME I NEED TO SERVICE MY CAR JAY IS ALWAYS RIGHT THERE TO HELP AND GET ME BACK ON THE ROAD! Thank you Jay from Service !
Francisco was very helpful. Made sure my oil change was taken care of in a efficient manner.
Elison and Jose were very helpful getting us the right car at the right price. We came in with lots of questions and Elison walked us through the whole process and was very patient. Thank you to RJ for getting our payments set up. Miami Lakes Automall is always the best place to go, and after this service, will never choose anywhere else! Thanks again!!
(Translated by Google) Thank you for the very grateful warm and professional service I recommend it!!! From Mr. Ihosvany Mesa. (Original) Gracias por el servicio muy agradecido cálida y profesional lo recomiendo!!! Del sr Ihosvany Mesa.
Alberto was an amazing sales person, Mike in finance helped me and my father out a lot
I enjoyed my experience at this dealership. The process was very quick and not stressful at all.
Julio Bardinas was an excellent professional, very instructive at every minute and extremely helpful, and get me an excellent deal
(Translated by Google) I bought my first Kia Seltos 2024, I was attended by Mr. Luis de Armas and the manager was Nick plus the financier Garfield, the three of them did a great job, I recommend this place 100% (Original) Compre mi primer Kia Seltos 2024 me atendió el señor Luis de Armas y el manager fue Nick más el financista Garfield los tres hicieron una gran labor les recomiendo este lugar 100%
Helpful and reliable staff. Always a great experience at Miami Lakes Kia. Brandon helped me finance my K5. Richard is always on point, takes care of me whenever I come in for maintenance!
Great place to purchase your car from... kudos to the helpful caring staff. This is my third time purchasing a vehicle from this dealership.. there's none better, "you're simply the best."
Eddy was super helpful. I will always come here for my business. And suggest my friends and family as well.
Daniel móndense el Mejor vendedor del auto all vengan a verlo a él el se encarga de todo el mejor
Great employees. Treat you as a customer not a number. The communication was also top Notch
I am extremely happy with the service provided by Brismark when I brought my Jeep there. He took great care of us and kept us well-informed about the status of my Jeep Compass throughout the entire process. His exceptional customer service and constant communication made the experience enjoyable and hassle-free. I truly appreciate his efforts and would like to convey my gratitude to him. Thank you for maintaining a team that delivers such outstanding service.
Thank you so much for the help and making this process the easiest experience for me. I have never been more comfortable working with you these men! I recommend these two! Sales Person Ellison & Finance manager Roberto Matos
Daniel Mondejar el mejor vendedor vengan a comprar con el y saldrán satisfecho su trato es excepcional
Muy agradecido con la gente de esta gran compañía en especial Norka financista y Javier vendedor
Guillermo and Max have awesome great customer service. I love the overall experience I recommend heart of law 100%.
The mechanics Fish has great attention and excellent customer service. His communication and quick performance was very good!!
Rj was very nice and relaxing attitude best finance experience ever
Awesome experience! Ask for Rene and Garfield!
I write this review to appreciate Kerby Saint service today. He did a great service. He really care about costumer service. I really recommend Kerby to other costumers.
Got a Wrangler at the Miami Lakes Automal this past weekend, honestly one of the best car buying experiences I have had. the Sales person, the Manager and Specially on the financing side, they all worked to help us get the best deal possible with the most options possible. Really good people. Appreciate all the help guys!!
I am a single mother of 3 kids. I was in need of a car. After going through different dealers, I thought I lost all hopes but Elison JeanLouis made it possible. He made it happened for me. On top of that with the car that I actually wanted and even better. I can’t thank him enough. And the finance manager Carlos Cabo. I will 100% continue to do business with Miami lakes auto. This is my 3rd time coming and they NEVER disappoint!!!! I’m so excited and thankful.
RJ was an exceptional finance manager. He was not only professional but also treated me with so much respect. He explained everything in its entirety and answered all my questions. I highly recommend going to RJ as your financial manager needs! 🙂
carlos garcia and daniel amazing people, really good service, thank you
I’ve been joyed bringing my car to the dealership. This was my second visit. My service representative Steven was great, and the rest of the staff were very helpful.
These guys were great to work with. Gave me a great deal on our new Silverado lease. Everything went very smoothly during the whole process.
I had a good experience with the dealership an I picked a truck out that I love.
Best experience
Good and fast service. Daniel and Rodrigo did a great job.
Great and fast service!! Thanks a lot to the Sales Person Jorge Colla & Finance manager Roberto Matos
Great attention very special assistant my sales person Yoandrys Garces find the best option to buy my cars thanks thanks
RJ and Antonio took very good care of us. Beat other local dealers pricing. Highly recommend 👌
Great service! Elison was really helpful and guided me trough to purchase my vehicle, he explained everything up front!! Overall outstanding experience!!
Very professional Rodrigo Otoni, Thanks you make everything easy for us, Vincent Castillo thank you guys for all your help
Rj and Carlos helped me buy my jeep dynamic duo thanks
Rj was very professional and respectful best experience
They was very atender to myself in everything thanks you for buying the truck of my dream
We bought our new car here yesterday and we had an excellent assistance from our salesman Daniel and our sales Manager Rodrigo. Love our new car!!!!
Nice job Guys. Very happy. Roberto Matoz and Team.
(Translated by Google) Mr. Sergio Sordo took very good care of me and Javier Torres too. Excellent atention. (Original) El señor Sergio Sordo me atendió muy bien y Javier Torres también. Muy buena atención.
Salesperson Rene was really helpful and solved all questions. Very knowledgeable about the car features.
The service was great they helped me right away i didnt have to wait at all thank u Brian
Amazing customer service I will recommend my friends and family to that dealer ship thank you
Buena atención pero un poco de demora llegué a las 7.30 y salí a las 11.30.
My husband and I were very skeptical in leasing a vehicle in this current market but we are so glad we met Jose Inoa and Carlos Gomez they were patient, honest, and knowledgeable. There are not enough complements that I can say about this experience and to top it off Yasmany Basulto the Finance Manager was very professional. I recommend everyone to come and see them you will never regret making your purchase at Miami Lakes Auto Mall.
Great guys to work with.very good saleman.Elison great guy.
Very nice and progressional sales manager and general Manager, the negotiations with the financial manager were normally
Update: Indio promptly reached out and helped resolve our issue. Thank you for the help! -------------- No one answers the phone and No one gets back to me. The Finance Department is a mess and sales is no help either. They only cared to sell me my car and not follow up with the several plans that I paid for and apparently can't use according to their service department?
Pierry and calos Cabo from finance take good care of me. Very professional team!!!
I had to bring my truck back for the same issue. They did not fix it the first time and said it was fixed. A part has to be replaced and it was done
Samuel L Rojas did a great job. Thank goodness for him. I’m super happy with my new car. I wasn’t expecting to come out with a new car. But I’m glad I am. My payment is higher than I would like but that’s life now in 2023. That’s not on him.
The experience was great very nice staff and professional service I will be purchasing my next vehicle there
Good job to rj the finance manger very professional and fast
Thanks to perry and rj for all of their help these guys are the best
Great service from Noel he kept me updated and follow through with the repairs. Car was returned to me in perfect condition and with all the issue that it had fixed incredible service.
Great, ask for Max the manager!
The service at Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi was great
(Translated by Google) Many thanks to Richard HERNADEZ and Mr. Sergio Sordo for their attention and dedication to us in the purchase of our new car. 100% recommendation, it is the best team I have ever worked with, your employer should be proud to have people of this caliber. Thanks to both of you. (Original) Muchísimas gracias a Richard HERNADEZ y el Sr Sergio Sordo por su atención y dedicación a nosotros en la compra de nuestro nuevo auto. Recomendación 100% es el mejor team con lo que he trabajado, su empleador debe estar orgulloso de tener personas ...
(Translated by Google) Totally pleased, thank you Se. Goal for selling me the car and thanks to Mr.Sergio Sordo (Original) Complacido totalmente, gracias Se. Goal por venderme el carro y gracias a Sr.Sergio Sordo
(Translated by Google) Carlos and rj help me buy a truck good experience (Original) Carlos and rj help me buy a truck good experiencia
Sara Maso and Sergio Sordo has a great attitude toward the client i really appreciate the service and the help
Bismark from service department is always ready to help me no matter what my service needs are. Everybody i have worked with here has provided great customer service.
Fast good service clean waiting area nice people. Service adviser explains everything for your car.
Thanks to RJ for his help great experience
Sergio was fantastic! He was very helpful and informative. 10/10 recommend this dealership
Thankyou to rj for all his help with my truck
Francisco is a star! Great customer service. I was in and out for my oil change. Really great personality
Very professional Mr Sergio Sordo, thanks for your help and advice
Sergio Sordo was great and help us a lot in the financing of our new Chevrolet. Thank you very much for everything
The service advicer was extremely helpful professional and friendly. Great experience and would definitely recommend him to anyone else
The personal is very professional and friendly you feel very comfortable waiting for your car
(Translated by Google) I was looking for a car and Jose Torres took care of me, a very kind guy, he took care of me very well, I am very satisfied (Original) Estuve buscando un carro y me atendió Jose Torres un muchacho muy amable me atendió muy bien estoy muy satisfecha
It was great to work with Tony Arostegui along with Ryan Atkins and Garfield Siimpson. They were patient and helpful. They were helpful and made sure I left with my dream car. I love my new Kia !
Excellent experience with this dealership, bought my car a few days ago and i couldnt be happier with my sales person, Tony arostegui and the manager Kris Brandt, they went above and beyond to make me leave with the car i wanted, the finance manager Michae Pelegrin also helped me out getting me the best price and explained everything about the financial part, super happy with my purchase from this dealership, would recomend to everyone i know.
thanks guillermo rodriguez A+++, good and professional service and customer service during leasing process, very recommended miami lakes auto mall
(Translated by Google) Thanks to Mr. Sergio Sordo for his patience, attention and explanation in the purchase transaction of our vehicle. Thanks for staying so late and 100% recommended (Original) Gracias al Sr Sergio Sordo por su paciencia, atención y explicación en la transacción de compra de nuestro vehículo. Gracias por quedarse tan tarde y 100% recomendado
Mayra Was an amzing sales lady and thank u Mike pelegrin that did all my finance paper work u guys were amazing
(Translated by Google) Carlos Cabo in financing the best service (Original) Carlos Cabo en financiamiento el mejor servicio
(Translated by Google) Thanks for all the service, thanks to Carlos Cabo from financing for his attention. Thank you (Original) Gracias por todo el servicio, gracias a Carlos Cabo de financiamiento por su atención. Gracias
