Customer Testimonials

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DealerRater Jan 30, 2023

Whenever I go to get my car serviced, I am greeted with the amazing attention that Steven Brundidge give. He let's me know what could possibly be wrong and the time it will take to fix. He is a true joy to work with. Having your car serviced can feel very overwhelming but Steven provides the best service possible and make me feel at ease.

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DealerRater Jan 30, 2023

Marcus was great. And friendly. Will be back and ask for him again. Thanks alot

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DealerRater Jan 29, 2023

Had a great experience at Miami lakes auto mall. Would recommend this dealer to others!

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DealerRater Jan 29, 2023

Great customer service, GM very profesional and fair in the business. Salesman grandly and knowledgeable is the business.

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Google Jan 29, 2023

(Translated by Google) Thank you Mr. Sergio for your attention and good service, I recommend it 100% (Original) Gracias Sr Sergio por su atención y buen servicio, lo recomiendo 100%

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Google Jan 29, 2023

Had an amazing and seamless transaction today at Miami Lakes Auto Mall! The team was incredible, by far has been my easiest and quickest lease transaction. Was given exactly what I needed and more with the help of sales rep Pedro Bernabel, Roberto Matos Finance manager & Albert Lopez President. I will for sure be coming back and referring all of my friends to work with this dynamic team!

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DealerRater Jan 28, 2023

Great service. Staff is friendly, service was fast. Everyone was helpful and nice. Explain everything in detail

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DealerRater Jan 28, 2023

Joseph clearly explained what the issue was with my Camaro and provided a solution to rectify the issue going forward.

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DealerRater Jan 28, 2023

marcus at kia took me in and gave me a fast and great service highly recommended

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DealerRater Jan 28, 2023

Marcus was great! Service was fast, thorough and friendly. I recommend coming here for service

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Google Jan 28, 2023

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Google Jan 28, 2023

(Translated by Google) Mr. Sergio Sordo is very professional, I felt safe and pleased with his attention, thanks to his help I was able to buy my car. (Original) El señor Sergio Sordo, es muy profesional, me senti seguro y complacido con su atención, gracias x su ayuda pude comprar mi carro.

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Google Jan 28, 2023

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DealerRater Jan 28, 2023

I am very happy with the outcome of this Carlos and Chris were very professional and informative about the entire process they eased my worries and helped me purchase my new car

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DealerRater Jan 27, 2023

Excelente servicio super good people Irving and Alejandro super please with all my deal was great thank you guys 🙂

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DealerRater Jan 27, 2023

Excelente servicio por parte del finance manager, muy profesional y carismático en su trabajo, volveríamos a Miami Ñakes AutoMall

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Google Jan 27, 2023

(Translated by Google) He attends you very quickly with a lot of professionalism, only the price of the cars has increased a lot, the monthly payments are very high. I must also point out that I do not like that after deciding that I am not going to buy the car, they call you to offer you more cars again when the problems are the prices and the interest that are very high. (Original) Te atiende muy rápido con mucho profesionalismo, solo que el precio de los autos han aumentado mucho, los pagos mensuales quedan muy elevados. También ...

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Google Jan 27, 2023

Mateo Laura’s and Robert matos took great care of us and made the deal work! Tks

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Google Jan 27, 2023

(Translated by Google) Isfrain ferreiro the best seller in Miami lakes automall I recommend it 100% (Original) Isfrain ferreiro el mejor vendedor de Miami lakes automall lo recomiendo 100%

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DealerRater Jan 27, 2023

Everyone that helped us starting with Maria Lopez whom I can say enough about her, she was just amazing and a we had a wonderful experience with her, she totally went out of her to the limit to make this deal happen so that we would be completely satisfied, and happy with our deal , Never felt we were being push into or harassed. I have bought many car in the past and I most say the experience was one of a kind with her. Richard manager, was wonderful and a pleasure to work with. What a kind man and understanding, ...

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Google Jan 26, 2023

(Translated by Google) Mr. Jose Loyola assisted me on 1_25_2023 in the sale of a car and I was completely satisfied by his generosity and sincerity together with Tim who had to do with the sale I recommend Jose Loyola (Original) El señor jose loyola me antendio 1_25_2023 en la venta de un auto y quede completamente satifecho por su generosidad y sinceridad juntos al tim que tuvieron que ver con la venta les recomiendo a jose loyola

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DealerRater Jan 26, 2023

I have had to other Kias a 2005 specter and I had a kia2016 and the cars give me good mileage with both vehicles and never had any major maintenance problems with them

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DealerRater Jan 26, 2023

Really good service and everything was dime perfectly. The employees were helpful and really cared a oír their work!!!

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DealerRater Jan 26, 2023

They were professional and super quick with the job appreciate all of their help thanks guys!!

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Google Jan 26, 2023

(Translated by Google) Thank you very much Sergio Sordo for your help and quick attention. (Original) Muchas gracias Sergio Sordo por su ayuda y rápida atención.

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DealerRater Jan 26, 2023

Everyone was polite, friendly and professional. Ihosysnavi was especially very good. He was thorough and explained everything. A wonderful experience!

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Google Jan 24, 2023

Rj and Orestes were very helpful with my purchase I will repeat

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Google Jan 24, 2023

My experience today at the dealership when I came in for service with Daniel Ramirez the Service advisor went great. Great customer service and everything went smooth!

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DealerRater Jan 24, 2023

Great Buying experience. I had the pleasure of dealing directly with the managers on this one. Laz was great throughout the whole process. I would definitely recommend this dealership to everyone.

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DealerRater Jan 24, 2023

I would definitely recommend friends and family members to Miami Lakes Auto. They get you in and out of there. Great Service!

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Google Jan 23, 2023

the best finance experience ever fast and thorough rj is a very great asset to the dealer great experience

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Google Jan 22, 2023

Thanks to rj finance manager for his help very professional

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DealerRater Jan 22, 2023

This was the best car buying experience I have ever had. From the sales all the way to the manager, they made it a great and easy experience.

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Google Jan 22, 2023

Very good service from orestes and finance manager rj

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Google Jan 22, 2023

(Translated by Google) I have been in this wonderful country for a few years and it is the first time that I feel like family in a dealer thanks to the help of ISFRAIN FERREIRO SALES AGENT AND LAZARO VELIZ MANAGER GM I RECOMMEND IT 200% THE TRUTH A SUPER GRATIFYING EXPERIENCE THANK YOU GUYS AND KEEP IT UP THAT SERVICE . (Original) Llevo unos cuantos años en este maravilloso país y es la primera vez que me siento en un dealer como en familia gracias a la ayuda de ISFRAIN FERREIRO AGENTE VENDEOR Y LAZARO VELIZ MANAGER GM LO ...

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Google Jan 22, 2023

Really good service from isfrain ferreiro in sales and lazaro Veliz general manager, thank you guys for the help , highly recommended

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Google Jan 22, 2023

Quick and incredibly friendly sales. Finance was fast, and they checked multiple lenders to get me the lowest rate they could. Very happy!

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DealerRater Jan 21, 2023

everything was on time with my appointment professional job and I had very good service deal with the company

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DealerRater Jan 21, 2023

Always great service and pleasure to come to this dealership. Staff is professional and fast.

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Google Jan 21, 2023

Rj was very nice and helped me alot very nice finance manager

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Google Jan 21, 2023

Very good experience with carlos and rj

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DealerRater Jan 20, 2023

The only issue I've ever experienced they don't have a body shop available.

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Google Jan 20, 2023

Shawn was super helpful, explained everything in detail about the car i was interested in. Super calm demeanor - which helps when making a big purchase. Mike was thorough about what we were doing and why, offered options and made sure every time we moved forward that it was something i was okay with. totally recommend this place for your next car purchase.

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Google Jan 19, 2023

Daniel took care of me and provided me with exceptional customer service. He fixed a little communication issue immediately and kept me updated on the repairs for my vehicle. Thank you

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Google Jan 19, 2023

I had the best experience at Miami Lakes Auto Mall. Christian and Ryan were amazing,I told them my price and they worked with me to find my dream car. Michael was also amazing he lowered my monthly payments, making it very affordable to my liking. I recommend these guys 100%. Buying a car here became so worthwhile especially after renting cars for the past 3 weeks. I am very pleased and love my new car!!!

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DealerRater Jan 19, 2023

La persona que me atendio , Mike Hernandez fue muy profesional , amable y resolvió el problema de mi Jeep rapido ! Muy gracias 🤩

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DealerRater Jan 19, 2023

Mike , the service advisor that took care of my 2009 Jeep Laredo’s misfiring engine was very accommodating and patient during the time I took my Jeep for the service. I would like also to express my gratitude to Damien, the mechanic that did all the work on my Jeep who did an excellent job and I am very happy that my SUV is running very smooth after he was done with my Jeep. As always, I am very happy with the service I always received all these years

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DealerRater Jan 19, 2023

I worked exclusively with Nathaly from the nowcar portion of the company. Service was amazing. I will not hesitate to buy another car via nowcar. The transaction was efficient and included no hassle. I would recommend the car buying experience to anyone.

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DealerRater Jan 19, 2023

Excellent customer service with everyone that I interacted. Very friendly and kind with customer. The sales representative was excellent with me

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Google Jan 19, 2023

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Google Jan 18, 2023

Highly recommend, great prices and vehicle selection. RJ and Orestes were very helpful with the entire process.

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Google Jan 18, 2023

Highly recommend looking for Luis when purchasing a vehicle! He made the process so smooth, was so professional, best salesperson all around! RJ was also very helpful and patient.

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Google Jan 17, 2023

Rj was very helpful with my financial needs he listens and really cares

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DealerRater Jan 17, 2023

Very good attention and excellent service A fast service an excellent treatment the staff is very professional

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Google Jan 17, 2023

(Translated by Google) Carlos Cabo in financing helped me UN 💯 in everything A Million thanks (Original) Carlos Cabo en financiamiento me ayudo UN 💯 en todo UN Millon de gracias

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Google Jan 17, 2023

I appreciate the help very much it was a great time especially with roberto matos he was phenomenal

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Google Jan 17, 2023

Finance manager Roberto Matos very satisfied with his service great job!! Very recommended

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DealerRater Jan 17, 2023

Best car shopping experience and salesman I’ve ever had. Efficient, no hassle and honest.

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Google Jan 16, 2023

Best service. Thank you to Jose de Loyola best sale and Roberto Matos best financial. You both are the best

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DealerRater Jan 15, 2023

Great experience. I would highly recommend. The salesman was great and explained everything in detail.

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Google Jan 15, 2023

RJ is amazingly helpful! It was a pleasure to buy a car with Carlos Morales and Robert Johnson. Very impressed with their professionalism and with their personalized service.

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Google Jan 15, 2023

So I came to Miami Lakes Auto Mall with my family looking to get my son a new Dodge Challenger our Salesperson Jesse Chamizo did a really good job in showing us the car & answering all of our questions Victor Heredia along with Niurka the managers also did a phenomenal job I highly recommend you come see Jesse Chamizo for your next car his treatment is world Class !

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Google Jan 15, 2023

Rj and Pedro are a dynamic duo when it comes to car sales the bestttttttttt

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Google Jan 15, 2023

Thanks to Pedro and RJ from finance they were both very helpful

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Google Jan 15, 2023

Great place to lease or buy a car. Great customer service by Rodrigo Otoni. He explained everything in detailed. Satisfied ☺️

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Google Jan 15, 2023

(Translated by Google) Carlos Cabo, the best financier, very good customer service, he helped us buy our new RAM TRX 2023, very professional and expert in his work, I recommend them 100%. (Original) Carlos cabo el mejor financista, muy buen servicio al cliente nos ayudó a comprar nuestra nueva RAM TRX 2023, muy profesional y experto en su trabajo los recomiendo 100%.

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Google Jan 15, 2023

(Translated by Google) Very good service from the financier Carlos Cabo, he helped us a lot. (Original) Muy buen servicio del financista Carlos cabo nos ayudo muchísimos..

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Google Jan 15, 2023

(Translated by Google) Carlos cabo was the person who helped me get my new TRX 2023 very good service (Original) Carlos cabo fue la persona que me ayudo a conseguir mi nueva TRX 2023 muy buen servicio

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Google Jan 15, 2023

I want to say thank you to Miami Lakes AutoMall for your services, especially Yoandry the salesman and Michael . They were both very professional and kindles. I really appreciate your help .

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DealerRater Jan 14, 2023

I help with my service to my vehicle however I was very disappointed with the services prior to this one because I had my break done and it was never done. I had to come back to get it done. I almost had a car accident because of it. I hope they can work on honesty and great customer service, so I don’t have to go through what I went through driving without breaks.

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DealerRater Jan 14, 2023

I purchased a 2022 Kia Rio in May 2022. Came back to the dealership for my first oil change services, and the assistant service manager Tomas Diaz Rio made the entire experience perfect. Tomas treated me as a valued customer and informed me every step of the service, as well as the proper mileage for my next service. He also informed me that an appointment was not necessary, and that I can conveniently pull up directly to his department when my car is due back for servicing. Please give my thanks and appreciation to Tomas and his team.

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DealerRater Jan 14, 2023

Good service. I was very pleased. I wii definitely return for my next service. Everyone was friendly 🙃😉

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DealerRater Jan 14, 2023

Was seen promptly and directed to service department where my issue with lojack and stereo were handled

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DealerRater Jan 14, 2023

Excelencia y Profesionalismo, muchas gracias. Los recomiendo a todas mis amistades y familiares, Thank you very much.

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DealerRater Jan 14, 2023

Amazing service , Great rep, very friendly and helpful, It was as easy as 1,2,3

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Google Jan 13, 2023

Wen to visit today a dealership and had the pleasure to meet the Saleman Isfrain Ferreira. And Sergio Sordo. Was shown several trucks that my son was interested , gave us feedback on each different truck. The gentleman was profesional and very helpful. While waiting for the sale to be done. The Saleman provided us snacks and water bottles. Would highly recommended this dealership and Saleman Isfrain Ferreira.

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Google Jan 13, 2023

I came to Miami Lakes Auto Mall and I had the pleasure of doing business with Isfrain Ferreiro and Sergio Rondo. Super professional and great to speak with. I recommend you to go there and speak with them

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Google Jan 13, 2023

Yoandry & Michael were both amazing with helping me walk out of there with a car. Helped with addressing any issues with the car and finances.

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Google Jan 12, 2023

Walter and Mike helped me in a difficult situation with the banks, super personable and friendly was done with the process in 3 hours. Thank you!

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Google Jan 12, 2023

(Translated by Google) Carlos Cabo financing helped me a lot, the truth is, see him if you come (Original) Carlos Cabo financiamiento me ayudo bastante, la verdad véanlo a el si vienen

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DealerRater Jan 12, 2023

Everyone was ready to help, and the service was excellent. Jose Torres and Garfield took good care of me, and I am very happy with my new car

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Google Jan 12, 2023

Came in today to Miami Lakes Auto mall and had a wonderful experience, Isfrain Ferreiro was my sales man and customer service was 10 out of 10, I was able to drive out with my new 2023 Traverse Premier, highly recommend it.

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Google Jan 12, 2023

Came to Miami Lakes Auto Mall to get my wife’s car and I most say the customer service was outstanding, the relationship build between sales man and customer goes beyond that and highly recommend sales man Isfrain Ferreiro, from minute one he make sure that we walk out the dealer with the car we wanted, 5 out of 5 no questions ask, 2023 Traverse Premier

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Google Jan 12, 2023

Marcus Teyra is best this gentleman has the best customer service. He is definitely a leader in his department for Kia Services. Mr. Teyra cares about the customer and I also noticed how he interacts with a his employees as far as teamwork. I truly satisfied with how he took care of me during my time I came in here for service on my car. Thank you Mr. Teyra for your service.

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Google Jan 11, 2023

(Translated by Google) Today I went to change the oil in my mitsubishi, and Tomas Dias attended me. His attention and treatment was very good, respectful and fast. Actually, I give the service an EXCELLENT rating! (Original) Hoy fui a realizar el cambio de aceite a mi mitsubishi, y me atendio Tomas Dias. Su atencion y trato fue muy bueno, respetuoso y rapido. En realidad de doy una calificacion al servicio de EXELENTE!

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DealerRater Jan 11, 2023

Excelente concenccionario gracias a armiro excelente trabajador siempre eficiente con sus clientes lo sugiero de corazón

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DealerRater Jan 11, 2023

I am strongly satisfied with Miami Lakes Automall. Rodrigo Otoni treated us very kindly and professionally. We’ve never had such a wonderful experience buying a car like this one. We definitely recommend it.

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Google Jan 10, 2023

Marcus provided good service

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DealerRater Jan 10, 2023

Wait time for service was too long, only one person working. On both ends dropping off and picking up.

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DealerRater Jan 10, 2023

En mi primera visita con el objetivo de solucionar el problema las personas que me atendieron ni atención me prestaron después de dos meces volví pero ya con la recomendación de hablar directamente con Richard uno de los Manager de venta esté después de escuchar mi problema me dejo encargado con otra persona y lo demás es historia resuelto mi problema 👍

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Google Jan 10, 2023

I went for a warranty check at Dodge dealer, the sercice advisor was very helfull, totally reccomended

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Google Jan 10, 2023

Such a great help and found a quick solution for me and my family!! Very Grateful with Mr Sergio Sordo and Mr Claudio Rubio!!!

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Google Jan 9, 2023

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Google Jan 9, 2023

Marcus from KIA/Mitsubischi Service is THE BEST, always so kind, helpful and happy to assist the best way possible. Thousands of positive points

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DealerRater Jan 9, 2023

Sara buena vendedor me trató muy bien todo el team 100 puntos volveria a comprar

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DealerRater Jan 9, 2023

Waiting time was short ,great service and staff very friendly . I strongly recommend it to all.

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Google Jan 9, 2023

LIOR was patient and really listened to what we wanted. He showed us several vehicles so we could make an informed decision and we really like the Kia Sorento we purchased. Thank you!

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Google Jan 9, 2023

If you're looking for a car, go to Miami lakes automall and ask for Carlos Cabo to be your financial manager. Outstanding customer service and he help me saved money at signing time.

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Google Jan 9, 2023

We were shopping around for a car and went to Miami Lakes Automall Dealership and found it, but the experience that stood out was the finance department. Carlos Cabo not only took his time and explains thing but he actually look over our account and gave us an even better deal. Who does that now a days, very few in my time!!

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DealerRater Jan 8, 2023

GREAT CUSTOMER SERVICE. MIKEL WAS VERY PROFESSIONAL & HELPFUL AT ALL TIMES. I WILL BE VERY HAPPY TO REFER ANYONE BUYING KIAS. THE VEHICLES ARE AMAZING. AFFORDABLE AND MODERN.

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