Customer Testimonials

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DealerRater May 9, 2021

Mikelson Clemat services was excellent. He made me feel comfortable with buying a car from Miami Lakes Automall. I am satisfied with my new car

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DealerRater Apr 4, 2021

Tuve Buena experiencia con El señor Gerard Camejo es muy profesional, paciente, me ayudo en todo lo que necesité, es muy preofesional en el trabajo quw hace

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DealerRater Feb 9, 2021

Jorge helped me purchase my 2015 RC350 at this location. Good customer service and I left satisfied. Will definitely come back again in the future for any car needs!

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DealerRater Feb 9, 2021

Tuve buena experiencia con el vendedor Guillermo Rodríguez , desde ayer estuvo ayudándome escoger mi Jeep y mi esposa y yo estamos muy felices también con el departamento de servicio y con los manager como con el financista

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DealerRater Jan 23, 2021

Excelente trabajo de parte de todo el equipo pero en especial de vendedor señor Guillermo Rodríguez que ayudó a llegar a mis términos con rapidez y eficacia sin duda la mejor experiencia que he tenido en dealers

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DealerRater Dec 19, 2020

I flew down from NY to Miami to purchase my car and was impressed with the thorough communication throughout the process with GM Ruben Guinovart. I was apprehensive about flying down and having all the logistics worked out so that I could drive the car off the lot when I arrived, but the team delivered well above my expectations. I was quickly greeted by Luis Casanueva upon my arrival, and he had everything ready to go so that the transaction could go smoothly. Dealer experiences don't always have to be painful; the team at Miami Lakes Automall makes sure ...

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DealerRater Sep 14, 2020

This was my second time around buying a car at Miami lakes automall. My sales man Marty Pollock was great. I will definitely will be back for my next purchase. Great experience.

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DealerRater Sep 8, 2020

I just bought a car from there and de service was outstanding.The salesman Marty Pollock did a remarkable work trough the whole process.I’ll recommend it for sure to anybody looking for a new car

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DealerRater Sep 1, 2020

I was taken care of by Joseph Pineda and he made the buying experience pleasant / comfortable. I was able to get everything done quickly and effortlessly. I do recommend Miami Lake Auto Mall for your car leasing or purchasing. Thank you once again Joseph for your assistance and attention.

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DealerRater Aug 4, 2020

Richard Gil and Richard Hernandez took great care of me looking to buy my Nissan Murano. They cleaned the car and everything before I test drove it. They were friendly and helped me buy my first car. I go to Florida state and I feel like this car will be great for me.

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DealerRater Jul 27, 2020

Chris Garcia very helpful and friendly sales person, very knowledgeable of the vehicles quick helper and goes out of his way to help your satisfaction

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DealerRater Jul 3, 2020

Want to say thanks to Armando Velez for being so profesional.armando kept me informed the whole time. This has been the Best service ever. Highly recommend !!

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DealerRater Jun 23, 2020

My Dad and I had a wonderful experience Michael Baez, Jamie Dennis, and Jose Inoa we're absolutely FANTASTIC tremendous teamwork I am one happy customer.

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DealerRater Jun 10, 2020

I had the best experience buying my jeep gladiator with Ediel Diaz he made the process smooth and easy also had the oportunity to talk with general manager and is such a nice person willing to help anytime.overall very good and pleasant time.

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DealerRater Apr 18, 2020

Excellent service. Shout out to Ethan Varela and Jimmy Rodriguez for the excellent service. They really made the car buying process easily with excellent pricing. Thank you again Ethan!

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DealerRater Mar 22, 2020

I had the pleasure of meeting and working with David Martinez, Jorge Cardoza, and Robert Johnson. All professionals and my experience there was so welcoming. The sales team deserves raises and bonuses from management! If anybody plans on making a purchase, I would highly recommend any of these guys I previously mentioned. Seek them out personally at the dealership and I guarantee they’ll roll out the red carpet!

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DealerRater Mar 11, 2020

Armando Velez was very attentive, and he kept updating me every chance he had. He gave me peace of mind and I was extremely happy with my fixed car !

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DealerRater Mar 1, 2020

I had some issues understanding my deal on a used car and also a mechanical problem, I received a call from manager Albert Lopez who was very helpful and friendly he is taking care of my situation thank you.

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DealerRater Feb 23, 2020

Pedro B provided excellent service and got us a great deal on a new Hellcat. Financing was no pressure and we got a great interest rate with out having to play any games. Overall the best new car buying experience in south Florida.

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DealerRater Feb 13, 2020

My husband and I were shopping around for a truck for several weeks until we came across our cousin Joel Boza who greeted us as soon as we came into the dealer with professionalism. He's very knowledgeable and answered all our questions, we are so glad we found him, he gave us a few tips as we were test driving the truck making our experience more pleasant. I really recommend you asking for this salesman at this dealer and I will assure you will leave this place with a smile in your face and your mind free of worries. ...

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DealerRater Jan 7, 2020

they fixed my GMC , I happy with know and recommend that dealership for ever. I would like recommend it , the person who attended me very well ,and his name is MIGUEL CAMILO.

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DealerRater Jan 7, 2020

Great experience and service with associate Mayra Ruiz. She was honest and upfront from the beginning making me feel comfortable. There were no back and forth hassles. Process was very quick. Great car buying experience. Deal happened thanks to Mayra!

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DealerRater Jan 6, 2020

Good attention and no complain , Yasmany Franco the guy who attended me very well and generously, very grateful and is completely recommended, a good place to select a good car.

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DealerRater Jan 1, 2020

Service done in a timely manner and very courteous service department. I would recommend it Let to others without hesitations. When repairs were done I was call immediately

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DealerRater Dec 20, 2019

good attention don't complain, Javier Torres who attended me kindly and had a lot of patience, I found the car that fit me. thank you very much. Very grateful and I will surely recommend it.

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DealerRater Dec 18, 2019

Muy buena atención y buen servicio. Great service . They even gave me lunch . My sales representative was from the Jeep dealership. Everyone was great ...!! Todo bien

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DealerRater Dec 5, 2019

Wilberto was very attentive to my needs in purchasing a truck. I had already leased a malibu with him 4 years prior. The process was smooth and easy. He did not waste my time. Returning my lease was very easy. all paperwork was processed quickly. financing did not take long.

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DealerRater Dec 3, 2019

Fui a cambiar la batería del auto dentro del tiempo de la garantía. Gracias a Gregory el trabajo se hizo rapidamente y sin contratiempos. Mi auto tiene 23 mil millas y 15 meses de uso.

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DealerRater Nov 21, 2019

Faustino, Lazaro and Norka were very helpful and attentive. We had a very pleasant experience and would recommend our friends to visit the dealership when in need of a vehicle.

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DealerRater Oct 11, 2019

Great service personnel with outstanding attitudes and beautiful personalities from the people who takes your vehicle to the people you pay for the service! I love Miami Lakes Chevorlet!

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DealerRater Oct 8, 2019

At Miami Lakes Automall, the employees are friendly, customer oriented, and professional. I go there because I want a reliable and knowledgeable dealer every time I service my car.

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DealerRater Sep 27, 2019

I would like to Thank my Salesman Pedro Bernabel for his Professionalism and Excellent Customer Service, this is why I keep coming back to this dealership. The following are the vehicles I've purchased in the past. 2014 Dodge Charger SRT 8 , 2016 Dodge Challenger Hellcat , 2016 Dodge Charger Scatpack , 2016 Dodge Challenger 392 , 2017 Dodge Charger Hellcat , 2018 Dodge Charger Scatpack , 2019 Challenger Hellcat Redeye Widebody , 2020 Jeep Wrangler Sahara Unlimited . Thank You Humberto Vazquez aka Blowntwice.

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DealerRater Aug 27, 2019

Roly took the time to find the car in the budget I was looking for and was straight forward. He made sure the truck was cleaned before I took it even though we did not leave until late night. He stayed even though it was late until we drove away to make sure everything was right.

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DealerRater Aug 22, 2019

If you are looking for a great used car (they have new ones too) go see James, Padron and Carlos at Miami Lakes Automall Mitsubishi. Really nice guys! No stress buying experience!! Went in twice before i bought (looking around). Each time they answered all my questions without any pressure! Decided to buy a 2017 Alfa Romeo from them! I highly recommend these guys!

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DealerRater Aug 21, 2019

Excelente servicio y atención al cliente corto tiempo de espera son muy ambles todos y hay calidad de servicio y atención. Tienen un salon de espera muy cómodo donde puedes tomar bebidas mientras esperas.

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DealerRater Aug 20, 2019

I have been there for filter and oil change only, but I am satisfied with the service provided. Only comp[lain: once they did not accept a coupon for a filter and oil change (for about $20.00) saying that it only applied to regular oil, but last time the service adviser not only accepted a similar coupon , but he also told me that they only use synthetic oil (contradiction?)

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DealerRater Aug 17, 2019

I am enjoying the Exquinox I just bought. I had a great experience. Rolando the salesman was awesome. He was kind and answered all of my questions.

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DealerRater Jul 28, 2019

My expectations were met, once again. Total courtesy from start to finish. My service writer Ihosvany was excellent. Thanks and keep up the good service.

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DealerRater Jul 11, 2019

Alberto was very pleasant and knowledgeable! Highly recommend him to anyone looking to purchase a car! He had lots of patience and answered all my questions. Very happy with my purchase of Cherokee Limited!

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DealerRater Jul 10, 2019

This is my second time taking my car to get serviced at Miami Lakes Automall & it's been a pleasant experience both times. Ihosvany is incredibly friendly & helpful. My car was serviced before I realized it and I was on my way to continue my day with a smile on my face!

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DealerRater Jul 9, 2019

The service staff is always friendly and efficient. Mr Mesa is the best. He is very good at explaining the price for the service and never suggest that I get any service that is not necessary. He always advise me if I will need any service in the future based on the mileage of my car before I leave.

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DealerRater Jul 9, 2019

The staff were very friendly, and the whole buying process was very pleasant. The finance department initially printed out the wrong information, in regards to which bank I specifically chose for the auto loan. However, it was corrected before the paperwork was finalized. There was a hiccup with an optional SkyLink service that I purchased along with the vehicle, but James and Stephanie were both very courteous and pleasant. With their assistance, this issue was finally resolved two weeks after the vehicle was purchased. I would definitely recommend this dealership to my friends and colleagues in the near future, when ...

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DealerRater Jul 8, 2019

Fast and honest car buying service. Carlos Morales was honest and straight to the point. There were no back and forth hassles. Great car buying experience.

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DealerRater Jul 3, 2019

Augusto was a pleasure to work with. He wasn't pushy and listened to what I wanted. I would definitely recommend as a salesman to friends and family.

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DealerRater Jul 2, 2019

Ask for Yerson as he went above and beyond to help me find the perfect Jeep. Kind, friendly and very knowledgeable and will speak the truth on cars u like other dealerships who will always go for the high price sell. Yerson listened to what I was looking for and steered me in the right direction!!

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DealerRater Jul 2, 2019

Rene Diego was extremely helpful and considerate of not wasting anyone’s time as this is not the case for many salesman. Genuine attention to working with me to meet my needs and ensure I was happy with my vehicle and overall experience. Highly recommend Rene!

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DealerRater Jul 1, 2019

I truly want to thank this dealership and my sales person, James. I had the best customer service, amazing price for the car I wanted, great incentives, and everyone just went beyond the call to help me get into the car I wanted with the payment that I need it. Thank you again for everything! James and the finance manager truly stand out !

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DealerRater Jun 30, 2019

All this guys want is help you get you a vehicle and they'll go beyond their limits to accomplish that. It was an outstanding experience from the beginning to the end.

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DealerRater Jun 26, 2019

I want to recommend the Miami Dade Lakes Automall. I want to thank them for all the help the provided me, especially thanks to my sales person Pedro Read, he was very knowledgeable in choosing the right vehicle, the right deal for me. They were so patient and kind. They fulfilled all my requirements and expectations. I will definitely will recommend the dealer to my friends. I got a Chevy Equinox and I am so glad with the car, it is beautiful model. Thanks Josefina

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DealerRater Jun 22, 2019

Great Buying Experience!! I worked with Carlos Morales. He truly is a master specialist and a blessing. And he has great professionals on his team. Alvarro and Richard were a blessing as well. I left with a brand new car. My situation was almost impossible to work with and they made it happen. From start to finish I can’t complain about one thing. Thank God and Miami lakes Automall. I highly recommend this place. 🎉

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DealerRater Jun 11, 2019

I receivd assistance from Mr. Rene Pierre. I was able to work with us. Financing with Mr Jose Rodriguez was also great. I would definetly recommend these two gentlemen to my friends and family.

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DealerRater Jun 5, 2019

I received help from the gentleman augusto Rosario numerous times and at the end of the day he’s the one who makes it happen always is interested in what the customer wants never pushes a sale on you this is a zero pressure sales person that’s knowledgeable on his product and makes sure you leave the dealer with what you want!’

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DealerRater May 30, 2019

Always the best service! All people at Miami Lakes Automall are so professional and frendly. You don't need to take an appointment and it is good.

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DealerRater May 23, 2019

My buying experience was an absolute pleasure. I was walked through the process with Jorge Cardoza. Jorge was very attentive to my needs. He was transparent with my options and put everything on the table. Thank you to Jorge and the rest of the staff for all their patience and help!

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DealerRater May 22, 2019

excellent services the waiting room was excellent Tv cold water professional employee my visit was in and out I recommend this dealer for any kind of services with you car Thanks miami lakes auto mall see next year in the renew,Manny

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DealerRater May 15, 2019

We were greeted and attended by Lisandra Quintana, (excellent sales lady and person). Her genuine interest and attention to our needs is really what closed the deal for us, as we were only in the pricing stage of our vehicle purchase. After dealing with her we decided not to continue looking and close the deal with her. As a sales person she really showed us a sincere interest on our needs in terms of what vehicle really met our expectations. Angelo Melo

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DealerRater May 15, 2019

I would like to thank Edgar from Miami Lakes Auto Mall Ram for assisting me in my vehicle purchase. His knowledge, patience and determination to get me the best deal possible was phenomenal. I would highly recommend visiting Miami Lakes Auto Mall Ram for the purchase of a new vehicle. Their selection is huge and the entire staff is beyond helpful. Thank you all.

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DealerRater May 6, 2019

I strongly recommend Miami Lakes Automall Jeep dealership and above all the stellar sales professional Carlos A. Morales. He was awesome and demonstrated great customer service as we combed through the giant selection of jeep wranglers on site and finally settled on one vehicle. From then on, the test drive, negotiation and even financing was as smooth as silk, the finance manager, Raul Cabrera, was also great and stayed way beyond closing on a Sunday to get our deal finalized. I left the dealership with a new 2019 Jeep Wrangler and a giant smile on my face and heart, I could ...

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DealerRater May 3, 2019

Gabriel Clemente is a great salesman. He found me a great deal on an SUV for my family. I was very happy with his services and his professional courtesy.

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DealerRater Apr 28, 2019

I highly recommend this dealership. My lease experience for my first Ram truck was highly positive. Thank you Mr. Pedro Bernabel and finance mgr Mr. Hotniel Crespo

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DealerRater Apr 28, 2019

Andrew and the team took very good care of me, they even offered me lunch while they worked out the details on my purchase, I felt right at home, they made everything easy. So pleased with my purchase!

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DealerRater Apr 26, 2019

Luis Fernandez is a great salesman. He made our car buying experience easy and stress free. I highly recommend him and the dealer if your looking for a great car buying experience. Thank you again!

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DealerRater Apr 25, 2019

Excelente atención, nuestra agente de ventas fue muy paciente y amigable nos ayudo a encontrar el mejor precio y el mejor vehículo de acuerdo a nuestra expectativa y posibilidades.

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