Customer Testimonials

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Google Jun 25, 2022

Ethan varela y Norka santana. Excelente profesionales, muy confiable. 100 % satisfecho con su servicio

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Google Jun 25, 2022

Excelente. Servicio y atencion. Ethan varela y norka santana, Excelentes personas y profesionales. 100 % recomendable

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Google Jun 25, 2022

This dealership is a godsend, and I don't say that lightly. I've been having issues with my car related to both its maintenance and paperwork (I did not buy it here, I bought it in another city) and they have helped me through every step of the way. The employees here are incredibly kind, and excellent conversationalists/teachers! I've learned so much regarding the nitty gritty details of my car's upkeep and contracts. Some notable mentions are: Javier, Kirby, Rolando, and Andrew. They've gone above and beyond for me every time I've come in. ...

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Google Jun 25, 2022

Estoy completamente satisfecha con el servicio y atención de Joan y Norka. Gracias a su equipo

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DealerRater Jun 25, 2022

I was given a tour of the building and was treated very well. They did a great job on my car.

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Google Jun 24, 2022

I visited the service department on 6/10/22. Ihosvany Mesa is a great service adviser. He provides great customer service, and is respectful, professional, and nice. He also provides prompt, personalized customer service. I recommend asking for Ihosvany next time you go!

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DealerRater Jun 24, 2022

They went very fast to make my change of oil and they do the job correctly

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DealerRater Jun 24, 2022

Excellent service informed time thru time and very cumulative my car rides better thankyou I will be coming back thankyou

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DealerRater Jun 24, 2022

Excelente servicio y muy rápido por cierto me entendieron sin tener cita y todo perfecto

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Google Jun 24, 2022

Just purchased a beautiful 2022 Jeep Compass with Perry Rosier. I would like to say that Mr Joe Calabro who’s the GM attended us with excellent above and beyond service. Finance was a breeze with Sergio Sordo and Richard Hernandez who are also amazing! If you need a vehicle start with Perry who will treat you with respect and make sure you’re satisfied with your purchase. Thank you!!

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Google Jun 24, 2022

Gracias el equipo de Miami lakes Automall por el excelente negocio. Comenzando con el vendedor Mateo y terminando con el financista Roberto Matos Gracias

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DealerRater Jun 24, 2022

This dealership has amazing staff and the service is excellent! Will definitely continue coming back

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DealerRater Jun 23, 2022

It’s was a great experience normally it’s not. Yet this time the technician was kind to me and my wallet

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DealerRater Jun 23, 2022

Excelente trato y buena explicación y dominio de los servicios que prestan. Esperemos sigan así para ser cada día mejor.

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Google Jun 23, 2022

Hoy me llevé mi primer carro 0 millas!!! Estamos felices y agradecidos con Mike Pelligrini y nuestro vendedor Carlos Hernandez, excelente atención! Rexomendado!!

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Google Jun 23, 2022

Excelente experiencia tuve hoy comprando mi vehículo, gracias Mike pellegrini y Carlos hernandez por mi Río!

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Google Jun 23, 2022

Shawn Mottei and Michael Pelegrin were very helpful to me and everything I needed. They made sure I was comfortable with everything from start to finish! They both made buying my first car a smooth process and I couldn’t be more grateful to them for it. I would definitely recommend you guys go here and ask for them. Best deal I’ve ever made!

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DealerRater Jun 22, 2022

professional, well-versed, and great customer service, will recommend it to all of my friends

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DealerRater Jun 22, 2022

Service department was excellent experienced professional accommodating have been coming to the dealership for almost 5 years always treated well in an excellent manner

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Google Jun 22, 2022

We couldn't be happier with the level of customer service we received from James, Robert & RJ. They made us feel welcomed and the process was so much smoother than any I've ever had at other dealerships. Overall I've an amazing experience and will definitely recommend them to all of our friends and family interested in purchasing a vehicle.

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DealerRater Jun 22, 2022

Very Nice people, the general manager Bijan help me with the bank to make my dream come true, the salesman Paco was very helpful, he understands my needs and help me too, I strongly recommended MiamilakesAutomall to all , I’m very happy

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Google Jun 22, 2022

Thank you Carlos Garcia finance manager from Kia he stayed late to help me with my deal made it happen for me and my family on our new 2023 Kia thank you Carlos Garcia and also general manager bijan

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Google Jun 22, 2022

Had an amazing experience with Carlos Garcia made my financing a breeze I definitely recommend to work with him if you're interested in a kia 10/10 service.

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Google Jun 22, 2022

RJ and Randol, excellent customer service. Took his time to explain the entire process and super friendly

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DealerRater Jun 22, 2022

Great and quick service!! good staff. You don't need an appointment to do your service.

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Google Jun 21, 2022

Excelente servicio de todo el equipo de trabajo de Miami lakes auto mall, Gracias Al vendedor Edgar Garcia y el financista Roberto Matos

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Google Jun 21, 2022

Great service provided by Maria and Robert Johnson finance manager very happy with purchase

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DealerRater Jun 20, 2022

Excellent service, treated very kind and safe will definitely buy my next car here. Bought my car within a hour.

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Google Jun 20, 2022

very good service from maria and rj very happy with purchase

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DealerRater Jun 19, 2022

The service was awesome and quick. Alex was very helpful and knowledgeable of the service

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DealerRater Jun 19, 2022

Recibí un servicio muy profesional por parte de la persona que me atendió. Recomiendo al Consesonario

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Google Jun 19, 2022

I have to say hector and Rj are the dynamic duo at Miami lakes auto mall. Made me feel comfortable and very attentive thanks to them both

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Google Jun 19, 2022

Juan Acevedo fue mi vendedor, sales manager Demetris Rivera y finance manager Michael Pelegrinni excelente servicio recibido. 100% Recomendados …

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Google Jun 19, 2022

Rj finance was very helpful thankyou to him and miami lakes auto mall

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Google Jun 19, 2022

Carlos and Amauris was both amazing. Worked with me throughout the entire deal and was very communicative the entire time. Will definitely be doing business in the future.

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Google Jun 18, 2022

Orestes me dio un Gran servicio un Gran bendedor y Carlos Cabo tambien es UN Gran profecional en financiamiento me dejaron muy satisfecho gracias a automall

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Google Jun 18, 2022

Visit to the service center for jeep at Miami Lakes Automall today was surprisingly pleasant it was quick in and out. Thanks Alex

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Google Jun 18, 2022

Thank you to rj finance For help And Jose THE best

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DealerRater Jun 18, 2022

I was surprised with the sales process Fast and transparent.they did everything in order to approve the deal with the payment I was expecting

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DealerRater Jun 17, 2022

My car left me stranded and showed up at the dealer with no appointment. Richard took care of me and provided nothing but excellent service from beginning to end. I was truly surprised at how quickly he moved things along as opposed to other dealers that I've been to. Great experience and would definitely recommend.

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DealerRater Jun 17, 2022

Awesome service, went in with no appointment and they took me in within five minutes. I checked in and waited, they showed me the lobby and coffee machine and kept me updated. Never fails here.

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Google Jun 16, 2022

Excelente trajo de Carlos morales y Sergio sordo. Gracias por la venta y el carro esta excelente.

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DealerRater Jun 16, 2022

Buenas tardes, me atendieron muy profesional ,en especial el vendedor Cesar ,asi como el manager de venta y excelente trato y profesional el financista que cerro mi negocio,en general muy complacido por la experiencia y el intercambio

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DealerRater Jun 16, 2022

Great service and a great experience getting my new Mitsubishi. Thank you, Juan Carlos and Alejandro for helping me find my perfect car!

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Google Jun 16, 2022

I NEVER do google reviews, but after my experience I just HAD to. This was the absolute best car buying experience I’ve ever had. The salesman Luis Vigniero In Chevy made me feel like I was doing anything EXCEPT buying a car. Truly a professional of another level! I also have to give a thumbs up to Carlos Garcia who took care of my financing. Explained everything to the T, and made me feel like family. Thank you guys again. The experience was unforgettable. Will definitely recommend you guys moving forward

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DealerRater Jun 16, 2022

Exelente atencion servicio y limpieza muy bonito y agradable lugar gracias por todo.su trabajo.

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Google Jun 16, 2022

Que experiencia espectacular! Joan Pérez el vendedor logró ayudarme a comprar mi Chevrolet equinox que tanto quería. 100% recomendado de verdad!!

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DealerRater Jun 15, 2022

Kirby was fabulous during my hectic day, I call and he says to bring it on over then when I get there and the car was towed, another rep. says we will put the order in and have it ready for tomorrow morning. KIRBY asked the rep for the key of my JEEP and within 40 minutes our car was fixed. THANK YOU KIRBY!!!

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DealerRater Jun 15, 2022

From the first phone call to the dealership, I had a great experience. I was connected to the appropriate department and was well-received. Although the service rep I worked with was fast and communicative, and my car runs much better now., I would recommend that some reps still have to be trained in human etiquette and how to treat others well.

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DealerRater Jun 15, 2022

They provided good all around customer service; friendly staff, fair deals, clean shop, great selection of used cars

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DealerRater Jun 15, 2022

Very polite and professional. Excellent service, the team is very knowledgeable. I would highly recommend

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DealerRater Jun 15, 2022

Excellent customer service. They are very good people. Fast service, it was amazing experience. Thanks for everything.

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Google Jun 15, 2022

I came to the dealer to purchase my lease vehicle Pablo Cartaya help me with the process everything was smooth he’s very professional and gave me and my mom great service definitely I recommend this dealer and specially ask for Pablo to help you thanks for a great service 👍🏻

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DealerRater Jun 15, 2022

I found the location to be clean and the representatives friendly. Also there was no pressure in purchasing.

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Google Jun 15, 2022

Very happy with my experience! The finance manager Carlos Cabo made financing a breeze. I was in and out in no time. I definitely recommend Miami Lakes auto mall . I want to thank also Carlos Javier Gracia for the amazing job he did making the customer feel like home since the moment we walk in, I will be more than happy to shop there in a few years! I love my Ram

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Google Jun 15, 2022

I just want to thank Marcus Teyra for his attention to detail and wonderful customer service. He's a great asset to your company. 2021 Chevy Silverado

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DealerRater Jun 14, 2022

Great customer service clean fast thank you for the speedy oil service also the complementary wash

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DealerRater Jun 14, 2022

They was prompt and took care of my vehicle real quick and it rode great

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DealerRater Jun 14, 2022

The dealer was clean and the service director Elvis Games took care of my and my problem with the vehicle. I will recommend miami lakes automall 100 % and beyond.

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Google Jun 14, 2022

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Google Jun 14, 2022

Gracias Goar y Sergio Sordo por su ayuda en la compra de mi auto, recomendados 100%

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Google Jun 13, 2022

Alberto and Mike Pelegrin were great! Quick and easy service. Haven't bought a car in years and experience was welcoming. Helped me get in and out with new wheels. Highly recommend.

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DealerRater Jun 13, 2022

Great customer service with Rolando. Quick and easy experience and provided great knowledge with my vehicle.

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Cars Jun 13, 2022

Great , excellent, my best purchase, definitely My best experience

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DealerRater Jun 13, 2022

We are very happy with our purchase at Miami Lakes Automall. Jorge Cardoza is very professional and helps us all the way in the new acquisition I strongly recommend it. Our experience was excellent. Thank you Jorge for your hard work.

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Google Jun 13, 2022

Excelente atención del vendedor, Otto Val como manager y Irving Gonzalez de financista. Muy agradecido por la atención. Excelente negocio

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Google Jun 12, 2022

Alex gave me great service done in an hour

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DealerRater Jun 12, 2022

That was my second time for an oil change and it took almost two hours. There was only one mechanic available at the time but the associate that wrote down the car’s info kept me and everyone else at ease. Thank you.

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DealerRater Jun 12, 2022

Edel tha sales person was really a imaging the whole deal was made over the phone and he went back and forward to find my needs the only issue was at finance we’re the practices to upsale back end dealer warranties weren’t right all this at the finance department, after bringing all to the attention of management it was solved but I will definitely pay triple attention at finance next time since trust it’s not at its finest

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Google Jun 12, 2022

I had an amazing experience with Maria Lopez, she was the nicest seller and help me with everything I need it, I ordered my car customized and she was able to help me pick my dream car. Please whenever you go look for her! I also had help of Sergio Sordo in financing, he explain me every single detail of the purchase for the car, very helpful and lovely. I would recommend Sergio Sordo and Maria Lopez for you visit to this store, they would find a way to find your dream car and on your car budget. 100/10 best customer ...

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Google Jun 12, 2022

Amer (sales) & Michael Pelegrín (finance) were the absolute best. Helped me out so much to get approved for the exact car that I wanted. I highly recommend! Thank you guys so much!!!

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Google Jun 12, 2022

Gracias carlos garcia financiero y christian el vendedor lor ayudar me con mi carro nuevo

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DealerRater Jun 12, 2022

Pleasant working with the sales person and finance person , will work with the Miami Lakes Auto Mall again

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Google Jun 11, 2022

RJ was fantastic, helped me out, answered all my questions and was the consummate professional while making the process easy!!

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Google Jun 11, 2022

Michael and Amer are the best they helped me get my first car definitely worth it !!

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DealerRater Jun 11, 2022

Great dealership. Highly recommend! Took care of me with professionalism and had me in and out!

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DealerRater Jun 11, 2022

Great vehicle inventory with a staff that helps start to finish without any pressure. A+ all around.

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DealerRater Jun 11, 2022

A m a z i n g e x p e r i e n c e!

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DealerRater Jun 11, 2022

Sales representative did an outstanding job finance dept was too lazy. Readiness of vehicle was not as promised

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DealerRater Jun 10, 2022

Rolando was great. Took care of getting my van serviced and kept me informed of the progress.

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Google Jun 10, 2022

Rolando was amazing

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Google Jun 10, 2022

I came to service and I was instantly greeted by Alex S. Amazing customer service and guidance. Don’t hesitate to come over and ask for him.

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DealerRater Jun 10, 2022

Excelente dealer para comprar tú nuevo carro ya sea nuevo o de uso. Excelente servicio y atención muy profesional desde los vendedores, Gerentes de venta o financistas todos muy atentos y profesionales. Los recomiendo 100%.

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Google Jun 10, 2022

My husband and I would like to give Randol a special thanks for making our upgrading experience stress-free. From the moment we walked in to the moment we drove off in our brand new 2022 Jeep Compass. Randol was sufficient, knowledgeable and professional. He made us feel like family. Any questions we needed answered he was sure to put our minds at ease. The follow up call we received after our purchase ensured us that we made the right decision. Thank you thank you thank you Randol we love our Jeep!

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DealerRater Jun 10, 2022

Bizmark & Sammy are wonderful & very prompt ! Definitely would come back to keep servicing my car

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Google Jun 10, 2022

Juan Acevedo me atendio increiblemente, me ayudo con la compra de mi stinger, Otto Val fue el sales manager y fue espectacular al igual que michael pellegrini en finanzas, entre todos sumaron fuerzas para tener un muy buen deal 100% recomendados

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Google Jun 9, 2022

Juan Carlos Acevedo fue mi vendedor, excelente servicio, max banos,michael Pellegrini, excelente servicio

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DealerRater Jun 9, 2022

Todo muy bien, buena experiencia, muy amables son el numero 1siempre volveria con ellos sin dudas

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Google Jun 9, 2022

Thanks to Michael Pelegrín and Yoandris for their grate service. Really happy with my new vehicle.

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DealerRater Jun 9, 2022

It was a good experience. No one ever says that about a car dealership. But things went quickly and smoothly

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Google Jun 9, 2022

Entered with doubts about two vehicles today but with the help of Carlos Morales I went with the Jeep Wrangler! Amazing customer service and financing options thanks to Roberto Matos! So happy with my purchase today:)

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DealerRater Jun 9, 2022

Bismark was professional and cordial with helping me with my tire situation. Was quickly replaced and had the car back on the road in no time at all.

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DealerRater Jun 8, 2022

If you have the right personal it’s great, If not it’s poor.. It was great.

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DealerRater Jun 8, 2022

Although I did not have an appointment for an Oil Change and Tire Rotation, the staff was very diligent and helpful in getting me out promptly so I could get back to work.

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DealerRater Jun 8, 2022

Rolando gave me a great customer experience. He is a good communicator, and push to get all completed soon .

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Google Jun 8, 2022

Yo Marien estoy muy satisfecha y complacida con el servicio del vendedor Oreste Rodríguez ya q fui muy bien atendida por él y es una persona muy atenta y servicial. E quedo satisfecha con el servicio prestado muchas gracias por todo.

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DealerRater Jun 8, 2022

Friendly, understandable curtesy and all of the team was responded at the moments was need it.

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DealerRater Jun 7, 2022

Service was very fast. The service advisor was very cordial and helpful. The service was a total 10 of 10.

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DealerRater Jun 7, 2022

Excelente servicio y atención por parte de todo el personal y reconocimiento a Eddy asisten manager. Gracias

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DealerRater Jun 7, 2022

El trato muy bueno el servicio bueno tambien Muy profecional creo, vuelvo a pasar por alla de nuevo.

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