Customer Testimonials
thanks to the vip manager Thaell and the rest of management for helping me acquire my new vehicle
Excelente servicio de Otto, si están buscando los mejores precios recuran a este dealer
Purchased a Kia with Thaell over all great experience with him would highly recommend to friends or family
Thaell was amazing I absolutely adore my Kia K5 the big bad Wolfe grey is absolutely gorgeous! Come and see him he'll take good care of you!
Was able to get into my dream car thanks to the amazing job done by the new managers. If your in the market give them a shot
Jason Garcia was a great service advisor, it was great customer service and an excellent rep. He was very prompt with wanting to help I definitely recommend miami lakes kia service department.
A very rude and unpleasant person. I am a customer at Miami Lakes and went in for a service. He wanted to charge me $140 when there is an $89 coupon available on the website. When I showed him the coupon, he became angry, insulted me, and treated me very poorly. I believe this company should not employ people like this, as they create a very negative experience for customers.
(Translated by Google) I am truly grateful for the help I received from sales advisor Lorena Chang and financier Daniel. They are two spectacular people, and I would definitely do business with them again without hesitation, as they didn't rest until they helped me get the car I wanted. (Original) La verdad agradecido por la ayuda que me dio la asesora de ventas Lorena Chang así con el financista Daniel dos personas espectaculares sin duda alguna volvería hacer negocio con ellos con los ojos cerrados pues no descansaron hasta ayudarme a obtener el carro que deseaba.
Thank you Ernesto Guerra the salesperson, thank you Leo the manager and thank you mario the finance guy! They help me a lot
Rolando was amazing and Carlos was a pleasure to work with. Third vehicle in a row, its like dealing with family
(Translated by Google) Thanks to William Fundora and Pedro Dean for all their help in buying my car (Original) Gracias a William Fundora y Pedro Dean por toda su ayuda en la compra de mi carro
(Translated by Google) Today I am very happy with my car purchase. They were very generous and professional. I want to thank the salesman Alain Valdes, the manager Rene Ruiz, and the financier Michael Baez. (Original) Hoy estoy muy feliz con mi compra de mi carro fueron muy generosos conmigo y muy profecionales quiero agradecerle al vendedor Alain Valdes el manager Rene Ruiz y el financista Michael Baez
Fabian is a great guy, great place!
(Translated by Google) Wonderful experience with this talented Vella Dama 👌👌👌 (Original) Experiencia maravillosa con esta talentosa Vella Dama 👌👌👌
(Translated by Google) Thank you for treating us so well, we felt right at home. Many blessings to Lisandra and Luis the financier and René the manager. (Original) Grasias por atendernos tan bien nos sentimos como en casa muchas bendiciones a lisandra y Luis el financista y René el mánager
(Translated by Google) Excellent (Original) Exelente
Amazing service they are the best Carlos Perez Ermus is wonderful and Dany Diaz, helped me a lot.
(Translated by Google) René Ruiz, Luis Gerardo Mejía, and Armando Arratia helped me. I came with the idea of finding a car for my son that was comfortable and that I could afford, and they found a car that fit my budget. Excellent service, kindness, honesty, security, and above all, great empathy and very professional.
(Original)
René Ruiz Luis Gerardo Mejía Armando Arratia Armando me ayudó vine con la idea de buscar un carro para mi hijo que esté como y que yo pueda pagar y ellos me buscaron un carro que se acomodara al presupuesto que yo ... Read More Google - Jun 13, 2026
(Translated by Google) Thanks to Ernesto Guerra the salesman, Leo the manager, and Pedro Dean the financier, for their excellent service and special treatment! (Original) Gracias a Ernesto Guerra el vendedor, a Leo el manager y a Pedro Dean el financista, x sus excelentes servicios! Y su trato especial
Ernesto fontrodona and the team at Miami Automall were amazing! I had a terrible experience at a different dealer, and they came in and absolutely saved the day. I am so grateful to them and so happy with my new car.
William Fundora was amazing, he truly made the process that much easier. Not only did he provide great service but he was an exceptional person to work with especially given I was already nervous about getting a new car for the first time in a while. I truly recommend anyone to come and talk with William! He was truly an amazing person.
(Translated by Google) Thanks to Lisandra for the help and attention, I'm happy with my new car (Original) Gracias a Lisandra por la ayuda y la atención, complaint feliz con mi nuevo carro
Rosa Rosado The best today! Miami Lakes Agent
Best place to service your car!!
Really good treated me , Richard and Christopher was a really good person helping me to find a good car and prices , financial method was really good , thanks to all of them I have a new 2026 pick up truck
(Translated by Google) Today, June 11th, I want to thank Lorena for helping me fulfill my dream of owning my own car. I am more than happy with her advice and exceptional service. She is a wonderful person, and I will always cherish her friendship and recommend her 100%. Thank you so much! (Original) Hoy 11 de junio quiero agradecer a Lorena que me ayudo a cumplir mi sueños de tener mi carro mas que feliz por su asesoramiento con una atencion muy especial es una gran persona me llevo su amistad y la recomiendo 100% Muchas gracias
Great experience! In and out with my wife’s new car. She’s super happy. Ask for Ernesto! Daniel was great helping with the financing and Tony is the best sales manager around. Truly grateful.
We were assisted by Myles Cure and he was very professional, respectful and paying attention to what we were saying. He guided us through every step , not rushing or slowing down the process. All this also applies to the financial officer José Gravata, that offered an excellent service. Yes , you still need to negotiate ,but they don't push it or rush you .Very happy with this experience.
Today I was in Miami Lakes Auto Mall for an oil change and tire rotation, the excellent services of the service advisor Mr. Armando Escudero and the mechanic Damian I always leave satisfied with the work congratulations.
Very quick and efficient service was done. service team was very professional they did a great job
I was very disappointed that my car had not been thoroughly cleaned. The floors had been vacuumed, but there were food particles in the back seat and scuff marks on the dashboard and seat backs from feet being put on them. I felt it should have been detailed or at least thoroughly cleaned and polished.
Vehicle was ready a lot sooner than I expected. My only complaint was that there was no coffee in the waiting room.
Myles was amazing. My finance guy got me in and out. I am so happy with my new car. Great experience.
Miami lakes Chevrolet, was an easy process walked in had one salesman, he wasn't pushy news understanding. I personally would recommend if anyone to lease or finance their vehicle from the dealership.
They really help me and did not til I had a vehicle I’m very satisfied
People were very king and professional and did all process very fast. Was very good
Excellent service in every aspect. Francisco truly did an excellent job. I'm very grateful and highly recommend him.
I have no words to say about this dealer. Just do what it has to do
We purchased a Mitsubishi vehicle and were assisted by Redy Vazquez, who thoroughly explained all our questions regarding the car and the purchasing process. I highly recommend him to anyone looking to buy a vehicle at this dealership.
Excelente servicio por parte del equipo de marcel y pantin. Compramos el carro que queríamos y todo gracias a ellos, super recomendados
Got in and out got my oil changed great service ,Mesa, ihosvany took good care of my truck !
The guy at the service department was great to work with, had me in and out in a short time.
The services was very well, and organized from the salesman (Redy Vazquez) very professional and easy to understand about what we needed. Also the manager and financial (Christ), they were very professional and honest. Thanks to them for my purchase of ours new Mitsubishi Outlander 2025.
I want to comment on the great service of Mr. Armando Escudero, who is my service advisor at Miami Lakes Auto Mall. He was waiting for me because I had a prior appointment, he attended to me quickly, and my car was ready in about 30 minutes. He is a very professional and attentive person. I also want to include the service guys, thanks.
Victor Heredia the general manager was amazing to work with and also Jose Gravata my sales associate did a magnificent job.
They completed the service Faster as expected. Miguel Suarez assisted me in a very professional manner
Good communication. Pretty fast only but was that financing didn’t work out how I wanted to but it was similar.
I had a very pleasant experience at the Mitsubishi service center. Jorge & Enrique were very helpful, friendly & knowledgeable. My issue was resolved without having to leave the car. I’d definitely recommend them, 100%.
This dealership is by far the absolute best recommend 100 percent!! Ask for Juan Carlos Acevedo he will make sure you get the best deal possible.
It was a pleasure to do business at Miami Lakes Chevrolet. I would like to recommend Jorge Valdes as a professional and polite salesman that provided me with all the information I needed before making my final decision.
Also, I recommend this dealership to anyone wanting to buy a car. Great guys at the financial department! Awesome team!
Fue un verdadero placer hacer negocios en Miami Lakes Chevrolet. Recomiendo a Jorge Valdes como un vendedor respetuoso y profesional que me ayudo con toda la informacion necesaria para poder tomar mi decision. Recomiendo este dealer para la compra de su auto. ... Read More DealerRater - Oct 14, 2025
Mi nombre es Ramsy Ramirez ,fui al dealer hace 15 días y me atendió el senor Hugo personalmente y mi opinion sobre su trato y sobre su equipo de trabajo es FANTASTICA, son muy profesionales todos, gracias senor Hugo por solucionar el problema de mi camion en la ventanilla del conductor. Estoy muy contento y muy agradecido. Bendiciones.
Very nice experience! Everything went smooth, a pleasure to do business with. Will definitely be back.
The experience at this dealership was great! My Services Advisor Mr. Talavera Was amazing. I always recommend this place excellent services.
It was a fast deal.Really thankfull.they offered coffe and water in a very nice manner.
Excellent service, the car was as described aside from the key, other than that I was very pleased.
Great dealership, fantastic service department. I would recommend seeing Giovanni for all your service needs. He cares , he is dedicated and very accommodating.
Myles and Alejandro were fantastic! Very friendly and knowledgeable. We will definitely come back to get our next vehicle. Highly recommended. Thank you Myles and Alejandro for treating us so well!
Everything about buying the vehicle was made easy. They have so many options to choose from. I am thankful to have found mine with this dealership.
Excellent services and they do a great job and any questions you have they answer
I came to the Miami Lakes Chevrolet dealership to select and purchase a new truck. Jorge happily helped me with the selection and purchase of the vehicle. The entire process was enjoyable, and I highly recommend this dealership.
I had such a fantastic experience at Miami Lakes AutoMall, thanks to Miles and Lance! Miles was incredibly personable and attentive, making sure the vehicles I wanted to see were ready. He was super quick to find answer all my questions and kept the process moving smoothly. Then, Lance, the F&I Manager, really took the time to thoroughly explain every detail of the deal, ensuring I felt confident in my decision. For anyone looking to make their vehicle purchase a breeze, I highly recommend this dealership – just be prepared with your desired vehicles and communicate that beforehand with ... Read More DealerRater - Jun 12, 2025
Hi I’m really happy with you guys you guys always give me good services?
I had a great experience buying my new 2025 chevy Silverado. Great prices and discounts!
The sales Representative Ernesto Frontodona was very profesional , respectful and well Knowledge about our desire and the type of car we need. I recommended 100% He answered all our question regarding the car ,the price and the Financing process, besides he speak both languages Spanish and English. I will be back to your dealer without any doubts.
Favio Rozada sales rep ,Finance representative and insurance representative were an outstanding team in allowing me to join the Kia family at the Miami Lakes dealership. We'll never go elsewhere after experiencing the professional curiosity that all customers show expect when buy a new automobile. Thank you team members. You deserve a shout out !!!
Thank you Mitsubishi service dept . Greatly appreciated. Thank you for The good Job. And your service
Una experiencia maravillosa muy complacida con toda su atención y muy complacida con los precios y la rapidez con que hacen su trabajo los más duros de Miami los recomiendo al 100%
I recently purchased a vehicle from Miami Lakes Auto Mall and had the absolute pleasure of working with Marco Martinez. From the moment I walked in, Marco provided outstanding customer service—friendly, professional, and genuinely committed to helping me find the right car without any pressure.
He took the time to understand my needs, answered every question with patience and knowledge, and made the entire process smooth and stress-free. Marco went above and beyond to ensure I got a great deal and left feeling confident and satisfied with my purchase.
If you’re in the market for a car and ... Read More DealerRater - Mar 30, 2025
Excelente atención, Carlos Manuel el mejor vendedor que nos pudo atender, mil gracias Chevrolet por su amplio portafolio y claro siempre los recomendaré
Great customer service, you don’t feel any pressure like in other dealers. They cater to your wishes and they try to get you a great deal without any hiccups. Our salesman is Brandon Reib.
Love The process, everyone was so nice and they made the buying experience wonderful and Joyous
A very smooth and fast process. Albert Jhones (Sales Agent) and Alfredo Arteaga (Financial Dept.) were extremely helpful and friendly. Highly recommend visiting Miami Lakes AutoMall.
Preocupados, para dar un buen servicio, muy amables y cordiales muy efectivos en su diagnostico
Excellent professionalism of the seller Mr. Maicol and Mr. Daniel. Thank you for my purchase.
Used car sales manager and salesman were easy to deal with and very friendly. We cut the deal over the phone and he sent me the offer in writing via text. My only issue was that I drove down from Orlando to buy the truck (arrived at 6:15 pm) and due to a 2.5 hr wait for the finance rep, I didn't leave until after 10:00 pm.
Excelente atención y asesoría de de Andy Cortina , Alejandro Vega y de Sergio Sordo me ayudaron en todo
Excelente trato por parte de los trabajadores , unas rápidas respuesta del financiero, al final la satisfacción de obtener resultados positivos en la compra del vehículo qué buscas.,e doy la gracias y me siento satisfecho.
Tony the sales manager, Juan Carlos the sale representative and Dani the finance guy were all great and I’m extremely happy with the service I received I will recommend Miami lakes Chevy to everyone I know
Absolutely amazing. Willing to help go the extra mile to make sure you’re satisfied and pleased with your purchase.
My sales rep was Ethan Varela Although he was laid back, he answered all of my questions professionally and even when I called back with questions he was prompt to respond and assist
The dealer is very good but the salesman who helped my wife and I was super excellent and fast
Great experience and fast easy process . Would definitely recommend. I Love My new car . Thank you !
Myles and manager, Robert were straightforward. Everything they said, they fulfilled. Very happy with purchase and customer service.
Excellent, you get the best deal in Miami. Sales Favio Rozada and the finance manager were helpful.
It was great, easy, very confident and satisfactory any time. Really, I got a very good experience while the process to buy a car
The Service was great but the atmosphere was a little hectic. The people are amazing though.
Very quick to finalize deal & closing. Very busy place. Only drawback is the parking space.
They have a very excellent service including the service advisor Armando Escudero he explain s to me everything the needs on my car.Thank you
Muy bueno servicio. Gracias a milles ..muy bueno vendedor..me gusto mucho su trato asi mi thank you milles
Richard Romano was excellent and very knowledgeable. I will definitely come back to service here.
Excellent Service. The salesman was great! I would definitely recommend to my friends to shop here.
Had an exceptional experience. Julian and the team went above and beyond to ensure I was taken care of quickly and efficiently. Their dedication to customer service really stood out, on how they prioritized getting me back on the road fast even when it was really busy for them that day. Highly recommend them!
