Customer Testimonials

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DealerRater Dec 11, 2023

Awesome service very diligent and give me great pricing great interest rate and lots of incentives

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Google Dec 10, 2023

Today was a Good Day. There are still Good People around. Thank you Michael and Luis. You both were very helpful and patient with assisting and purchasing a car for my baby girl.❤️

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Google Dec 10, 2023

I bought a Kia forte 2022 car from here and Micheal and Luis were terrific help with me finding the perfect car that also fits into my budget . Even made a perfect deal with the tag . Thank you so much for your phenomenal service .

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Google Dec 9, 2023

Armando Escudero was most pleasant. He greeted me and assisted me with my concerns with my Jeep Gladiator. He stayed in touch to let me know what was going on and when my vehicle was ready for pick up. In my opinion, he went above and beyond.

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Google Dec 9, 2023

I purchased my new car today and i had a very good experience with Luis and Michael, they were patient and guided me through the process. It was an excellent experience. I will definitely recommend them

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Google Dec 8, 2023

(Translated by Google) Very good service from Armando Escudero, they should hire more staff like him, excellent customer service.👍 (Original) Muy buena atención de Armando Escudero deberían contratar a más personal como el , una excelente atención al cliente .👍

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Google Dec 8, 2023

Just wanted to say I had a great experience at Kia with Brandon and mike Pelegrín they really went to the next level with my purchase . Go check them out there great .

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Google Dec 7, 2023

I am extremely happy that I chose this dealership to purchase my new 2023 Tahoe. Mr. Lazaro Aguiar was very helpful, patient and personable. I did not feel pressured or stressed out due to his knowledge and professionalism with all of my questions. By far, the best deal money can buy thanks to Lazaro. Tony the sales manager also displayed the same professionalism and is definitely great at meeting customers needs. Daniel, with the finance department provided the best deals with gap and warranties, hands down. This group, in my opinion are exceptional at what they do. I couldn’t have ...

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Google Dec 7, 2023

Mike & Daniela were an amazing help . As a first time buyer they helped me a lot and I’m more than great full. THANK YOUR MIAMI LAKES KIA !

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DealerRater Dec 6, 2023

A PLEASURE TO DEAL WITH. ARMANDO WAS VERY INSTRUMENTAL OF MY PURCHASE. GREAT ASSET TO YOUR DEALER

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DealerRater Dec 6, 2023

Excelente y clara la atención del vendedor y del financista saben hacer muy bien su trabajo

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DealerRater Dec 6, 2023

Great salesperson. Very knowledgeable of the job. Treated me with respect and kindness the whole time I was there

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Google Dec 6, 2023

I have to tell that Steven Brundidge is the best worker on Miami Lakes automall Serves the customer with the best attitude and always resolves the customer's problem quickly and efficiently. Thank you Steven for you hard work. You’re the BEST.

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Google Dec 6, 2023

I had the best experience here today. I want to thank Lazaro, Tony, Carlos & Jesus for being of great assistance today.

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Google Dec 6, 2023

Got my truck serviced by Armando Escudero at the service dept and he was exceptionally helpful and informative. He was able to get all my concerns resolved and even help me get an appointment for a future service that was not valuable at the time . Highly recommend anyone using this service dept ask for him Springs Roofing

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Google Dec 5, 2023

Armando Escudero was very helpful when I took my truck for service. He kept me informed and resolved the issue quickly.

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Google Dec 5, 2023

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Google Dec 5, 2023

Great customer service 🇺🇸

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DealerRater Dec 5, 2023

Excelente atención trabajo serio y presiso hecho para satisfacer a cada uno de sus clientes

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Google Dec 5, 2023

I’m very grateful with Rodrigo and Claudio Rubio for helping me get a car. Very respectful and very kind throughout the whole process!!!

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Google Dec 4, 2023

(Translated by Google) Very satisfied 💯 many thanks to the SELLER LUIS VIGNEIRO, TO THE MANAGER TONY SUAREZ AND TO THE FINANCIALIST ALFREDO VERY ATTENTION AT ALL TIMES THEY TREATED US LIKE FAMILY, THE ATTENTION TO SAY SPECTACULAR VERY PROFESSIONAL THANKS FOR EVERYTHING I RECOMMEND MIAMI LAKES CHEVROLET 100% AN EXPERIENCE SUPER GOOD 👌👍 (Original) Muy satisfechos al 💯 muchas gracias al VENDEDOR LUIS VIGNEIRO, AL GERENTE TONY SUAREZ Y AL FINANCISTA ALFREDO MUY ATENTOS EN TODO MOMENTO NOS TRATARON COMO EN FAMILIA, LA ATENCION PARA QUE DECIR ESPECTACULAR MUY PROFESIONAL GRACIAS POR TODO RECOMIENDO MIAMI LAKES CHEVROLET AL 100% UNA EXPERIENCIA SUPER BUENA 👌👍

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DealerRater Dec 4, 2023

We had a pleasant experience with our person! I didn't want to buy at the time! I did leave with a car

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Google Dec 3, 2023

We had a great experience with Salesperson Roberto Calero He was amazing, helpful. Finance Mgr Micheal Peligrin was great Sales Manger also understood what we wanted and got us the numbers to purchase our Jeep!! Experience from start to finish professional, kind and great!!! Oscar & Christy Rodriguez 12/2/23

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Google Dec 3, 2023

If you’re in the Miami/Broward area and looking for a vehicle, you have to make a stop at Miami Lakes Auto Mall - you won’t regret it. The customer service received from the moment you enter the building goes above and beyond. The level of professionalism and efficiency demonstrated by Carlos Cabo in the Finance Department was exceptional! I am beyond happy with the service provided at Miami Lakes Auto Mall, so thankful for making my car shopping experience stress free.

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Google Dec 3, 2023

I recently purchased a vehicle from Miami Lakes Automall, and I couldn't be happier with the entire experience. The staff was incredibly friendly and professional, making the process smooth from start to finish. A special shoutout to Carlos Cabo in Finance, whose expertise and assistance went above and beyond. He took the time to explain everything thoroughly, ensuring I felt confident in my decisions. Carlos made the financing process a breeze, and his friendly demeanor made the experience enjoyable. If you're looking for a dealership with top-notch service and a finance pro like Carlos, I highly recommend Miami ...

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Google Dec 3, 2023

I'm delighted to share a 5-star review for the finance department with Carlos Cabo at the Miami Lakes Auto Mall Jeep. His professionalism and efficiency made the purchasing process seamless. Clear communication and a transparent approach made me confident in my financial decisions. Highly recommend their services!

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Google Dec 3, 2023

(Translated by Google) Excellent attention, both faith Jhon Acosta and Roberto Matos, very attentive, cordial, they explain everything in unique details, which is very important because they clarify all our doubts, Excellent attention, 100% recommended (Original) Excelente Atencion tanto fe Jhon Acosta como Roberto Matos, muy atentos, cordiales, explican todo a detalles unicos cosa que es muy importante porq aclaran todas nuestras dudas, Excelente atencion 100% recomendados

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Google Dec 2, 2023

Thank goodness for Service advisor Steven Brundidge. He gets me in and out and always takes good care of my vehicle. I only come to see him . He even showed he how to check my own oil, in the event my car needs oil . Thanks Steven

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DealerRater Dec 2, 2023

I have had a very good experience dealing with the staff the were very professional and made sure I was happy when I left

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Google Dec 2, 2023

This is the top notch location who makes a difference is your service advisor Steven Brundidge he is very knowledgeable & gives customers info that you might have forgotten or never told by the salesman (from another location pines) I will never will service at that pines location. The Hialeah Jeep service location every time I come over for my service I leave with more information about my Jeep wave & Jeep plan,,, Steven Brundidge is part of my extended Family since I started getting service at this location.

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Google Dec 1, 2023

At Miami Lakes Automall Steven Brundidge is my go to guy when I have any questions or need any service/repairs for my vehicle. Steven is professional, knowledgeable, considerate, and always available to help me with my car concerns. When I take my vehicle to Steven I’m always confident he will make sure his team does the work right the first time! He keeps me updated on what’s going on with my vehicle and gives it back to me better than when I brought it in. Big Thanks to Steven & Miami Lakes Automall!

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Google Dec 1, 2023

(Translated by Google) Grateful with Armando, he took great care of me, thank you very much (Original) Agradisido con Armando me atendio super muchas gracias

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Google Dec 1, 2023

Elison helped me out today and it’s been the smoothest buying experience ever. I highly recommend going to him to purchase your next car. Thank you Elison.

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Google Dec 1, 2023

My last encounter with this dealership was very upsetting but Steven brundidge was intent on fixing that issue he was very helpful and informative and stayed on top of everything I needed and even offered a car wash something I never been offered great employee he is amazing. Thank you for restoring my faith in this dealership

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DealerRater Nov 30, 2023

Class act organization at Miami Lakes and top notch customer service. Specifically Nathaly Contreras made our purchase so painless and easy. Great communication, cared for our best interest and got back to us very promptly. Highly recommend this dealership to anyone looking for a new/used vehicle.

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DealerRater Nov 30, 2023

They are good at there job and they have help me alot and put me in a great car thanks

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DealerRater Nov 30, 2023

Excellent service was very patient all the way through and very happy with car. Thank you.

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Google Nov 29, 2023

I went into Miami Lakes Auto Mall to repair a flat, my first; and it was an outstanding experience. From the moment I arrived, they received me with open arms. They made the process of repair and claim both easy and painless. When I left, I dropped off my car and got it back better than new. The empathize with my situation, immediately found a solution and have the car ready faster than you can blink. I highly recommend the car dealer for purchase and service. I am very pleased with my care. When you get there, ask for Steven ...

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Google Nov 29, 2023

Amazing service with amazing great sales man. Michael and Julio were friendly throughout the entire process and made my first time buying a car easy

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Google Nov 29, 2023

We just bought a car at Miami Lakes Auto Mall. The salesperson, Omar, was great as the Internet Advisor. The Finance Manager, Carlos Cabo, was the best! He really helped us get the terms that worked for us. Ask for Carlos whenever you need financing at MLAM.

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Google Nov 27, 2023

Michael and Natalie were amazing today! Truly exceptional and made me feel like family ! Recommendable

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Google Nov 27, 2023

Michael and Cody help me get my daughters car amazing service

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Google Nov 27, 2023

This is the place to purchase your next vehicle!!! The service that everyone from the sales guy to finance, and even the ones who washed and filled up car was exceptional! Carlos Morales, Lazaro Peña, and Julio Baldina worked together as a team to get me into the car of my dreams. Thank you Miami Lakes Auto Mall, you earned a customer for life!

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Google Nov 27, 2023

Michael pelgrin and raphael were so good walked out we the car i wanted fast work recommend

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DealerRater Nov 26, 2023

Excelente servicio honestidad y confianza gracias Chis García por tu gran trabajo estoy muy satisfecha

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DealerRater Nov 26, 2023

Servicio de excelencia, profesionalidad, buen trato.Todo el proceso super rapido.Alta variedad d Autos .

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Google Nov 26, 2023

Sales Person Andrew Allen and Finance manager Roberto Matos did amazing ! We are very happy with our new Durango. Thank you

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Google Nov 26, 2023

F&I manager Roberto Matos and sales person Andrew Allen were amazing ! Thanks for the help and the deal. Definitely recommend them and Miami makes automall

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Google Nov 26, 2023

Thank you to Al, Elison and Yasmany.. great experience as well as customer service. driving off with my new car. i appreciate all of you very much.

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DealerRater Nov 26, 2023

From sales to finance, everyone was very helpful at working to get the deal we wanted.

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Google Nov 25, 2023

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Google Nov 25, 2023

Excellent customer service Albert Cedeno was the best, very happy with my purchase of Kia Rio for my wife

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DealerRater Nov 25, 2023

Great individuals to deal with. The salesman was outstanding. They gave a tremendous discount. Extremely helpful with all details of the car.”

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DealerRater Nov 25, 2023

Dealership kept me in the loop and delivered exactly what I wanted. Mario was extremely polite, professional and caring.

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DealerRater Nov 23, 2023

The employers from Kia Miami lakes are very professional guys, thank you so much, especially Javier , you should give him a bonus

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DealerRater Nov 21, 2023

En verdad fue un placer hacer negocio con ustedes y quiero resaltar la labor de venta del vendedor Alberto muy amable y entregado a su trabajo siempre con la mejor opción y solución para el cliente en ningún otro Dealer me sentí como ahí la verdad mi Recomendación un 100 en todo y para todos

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Google Nov 21, 2023

Carlos Cabo is a wonderful finance manager and the sales guy, Carlos, was great as well!!! Both Cuban and super nice!!! I’m very glad that I went to this dealer!!! I definetely reccomend them!!!😁😁😁💖🫶💯💯💯

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Google Nov 21, 2023

Finance department Carlos Cabo great service! Makes the impossible, possible!

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Google Nov 20, 2023

(Translated by Google) Our experience was very good thank God, Alberto our salesman was very attentive, willing and patient especially even though it was a Sunday at 7:00pm, he helped us with everything, we explained that we were going with a budget and he made sure to show us all options within our budget. Alberto and Yohandry thank you very much for your attention. (Original) Nuestra experiencia fue muy buena gracias a Dios, Alberto nuestro vendedor fue demasiado atento, dispuesto y paciente sobre todo a pesar de que era un Domingo 7:00pm, nos ayudo en todo, le explicamos que íbamos ...

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Google Nov 19, 2023

(Translated by Google) Javier Torres is my seller and Carlos García is my financier, very good service, thanks to them I got my new vehicle 👍👍👍 (Original) Javier torres es mi vendedor y carlos García es mi financista muy buena atención gracias a ellos obtuve mi nuevo vehículo 👍👍👍

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Google Nov 19, 2023

(Translated by Google) ALBERTO CEDEÑO, FINANCIALIST CRISTOFER, MANAGER DEMETRIO. EXCELLENT CARE, WE GOT THE HELP WE NEEDED. (Original) ALBERTO CEDEÑO, EL FINANCISTA CRISTOFER, EL MÁNAGER DEMETRIO. EXCELENTE ATENCION,OBTUVIMOS LA AYUDA QUE NECESITÁBAMOS.

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Google Nov 19, 2023

Michael and Armiro at Kia were great through the car buying process. Great deal!

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Google Nov 18, 2023

Excellent customer service, couldn't be any happier with my new purchase, traded in my lease for a pre owned Sportage. Roberto Callers was excellent in finding what we needed, no hassle, genuine and sincere. Financial manager Rodriguez and GM Dmitri are also here to assure your purchase is entirely satisfactory.

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Google Nov 18, 2023

(Translated by Google) Wonderful place, good service, my advisor Alberto was a great person, very attentive, patient, always looking for the best for his clients!!!! 100% recommended (Original) Maravilloso lugar, buena atención mi asesor Alberto fue una gran persona, muy atento, paciente, buscando siempre lo mejor para sus clientes!!!! 100%recomendado

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DealerRater Nov 18, 2023

All of the people I worked with Warren credible. Even the cashier was funny, admitted easy for me. The gentleman who originally helped me show me the car's gave me options. The manager was extremely helpful and did everything. He possibly could to give me all the attention that I needed. I'm done finance officer was amazing. He knew exactly what I needed to do to make the car affordable to me. I just wanna think all of the employees that were involved call. IHeartRadio all the help and I felt very much. Appreciate it as a in ...

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Google Nov 16, 2023

(Translated by Google) Today I had a great experience at this dealer, the salesman Alberto Cedeño was very professional, very nice and very knowledgeable, the manager Dimetrio Rivera was very kind and the financier Christopher explained all the terms to me very well...very happy I left with My new Kia car, I recommend it 100% (Original) Hoy tuve la gran experiencia en este dealer ,el vendedor Alberto cedeño,fue muy profesional, muy agradable y con mucho conocimiento, el managwr dimetrio rivera fue muy gentil y el finanzista Christopher me explicó todos los términos muy buen...muy contenta ...

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Google Nov 15, 2023

Thanks to rj and Chris dynamic duo

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Google Nov 15, 2023

Thanks to rj and Chris these guys are the best

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Google Nov 15, 2023

(Translated by Google) Excellent attention (Original) Excelente atención

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Google Nov 15, 2023

Rj was very helpful and fast will definitely be back to purchase again

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Google Nov 14, 2023

Great service I'm

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DealerRater Nov 14, 2023

Muy buen servicio lo reconiendo 100 por ciento, rapido servicio y eficaz y muy buen costumer services

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Google Nov 14, 2023

RJ is amazing, made the financing experience painless and fun. A treat of a loan officer, happy to do business with him. Thanks RJ! 😊

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Google Nov 13, 2023

Like always great customer service by Camila Penna. She really knows her stuff. Thank you

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Google Nov 12, 2023

Absolutely the best finance experience ever thanks rj for your help

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Google Nov 12, 2023

(Translated by Google) A truly personal treatment from friends Carlos Cabo and Goar Diaz, since I prefer to call them friends. An incomparable kindness and disposition. It will be difficult to find another person like Mr. Carlos Cabo, a financier who goes out of his way to give you top-level personal service. Excellent treatment, very attentive and qualified. It's a pleasure to deal with people like that, I recommend it 100%. It was difficult but it was achieved, thanks to Carlos, today I ride my Rubicon. (Original) Un auténtico trato personal de los amigos Carlos Cabo y Goar Diaz, ...

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Google Nov 12, 2023

Rj was very helpful with my purchase for my wife he was very convincing

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Google Nov 12, 2023

Thanks to rj he was amazing

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Google Nov 12, 2023

(Translated by Google) Mr. Carlos Cabo 👏👏👏👏👏👏 excellent treatment, the best, may it always continue like this and, we left happy 👏👏👏👏👏🎈🎈🎈🎈🎈🥰🥰🥰🥰 (Original) Señor Carlos cabo 👏👏👏👏👏👏exelente trato ,el mejor ,que siga siempre así y ,nos fuimos felices 👏👏👏👏👏🎈🎈🎈🎈🎈🥰🥰🥰🥰

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Google Nov 12, 2023

I loved my experience. Very friendly and welcoming environment. Ask for Andrew Allen he is the best!!

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DealerRater Nov 11, 2023

"Excellent person, cares about their client, helps by seeking the best solution for both parties. Excellent human being."

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Google Nov 11, 2023

(Translated by Google) Super satisfied with the attention of Alberto Cedeño as a seller, the Manager Alejandro Vega and the financier Michael Pellegrini, for the acquisition of my new vehicle. (Original) Súper satisfecho con la atención de Alberto Cedeño como vendedor , el Manager Alejandro Vega y el financista Michael Pellegrini, por la adquisición de mi nuevo vehículo .

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Google Nov 11, 2023

Thanks to rj he was very helpful and knowledgeable

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Google Nov 11, 2023

Great place to find a car!

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Google Nov 11, 2023

Thanks for the deal and service, really appreciate from Finance manager Roberto Matos & Sales person John Roberto.

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Google Nov 11, 2023

Sales person John Roberto & Finance manager Roberto Matos ! Love the car !

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DealerRater Nov 10, 2023

Amazing services and great experience the receptivity is huge they make you feel like a family and treat you as family

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Google Nov 10, 2023

(Translated by Google) Excellent attention Carlos Cabo excellent financing customer service good treatment (Original) Excelente atención Carlos cabo financiamiento excelente atención atención al cliente buen trato

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Google Nov 10, 2023

(Translated by Google) Excellent attention. Carlos corporal. financing. Excellent 100% recommended. (Original) Excelente atención. Carlos cabo. financiamiento. Excelente 100 % recomendado.

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DealerRater Nov 9, 2023

Kirby made my whole transaction seamless. A true professional. Would recommend him to anyone that does not want to deal with the usual headaches of a dealer

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Google Nov 9, 2023

The service advisor Camila Penna is very helpful when getting my vehicle maintenance and oil change. She always make it a pleasure getting thing's done on timely manner. Her customers service manners is very professional and well received.

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DealerRater Nov 9, 2023

Súper service , great job done by Gio ,I really appreciated it, recommended a100 %,i felt very well cared for ,thanks

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Google Nov 9, 2023

Thank you at Carlos Cabo, Great customer service from the financial dept..

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DealerRater Nov 9, 2023

Excelente servicio,muy agradecida con la compra de me less me fue muy útil para mi gracias

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Google Nov 9, 2023

This was the second dealership we visited on my search for a new car and it was a very pleasant experience! Our first dealership experience was dreadful. (We went to Hollywood Kia and the salesman gave me the run around for an hour trying to sell me on a car i didn’t want - I cannot recommend them). But at Miami Lakes Auto Mall, Jody Frazier (sales) and Sergio Sordo (finance) were very honest, helpful and not pushy at all. They let me know I could still walk out of the deal at any time if I was not ...

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Google Nov 9, 2023

Excellent financial experience with Carlos Cabo

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Google Nov 9, 2023

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Google Nov 9, 2023

Went through the dodge service center where I was helped by Camila for a blown out tire. She did a great job in helping me out and having my car ready by the next day (even with the tire not being in stock) great customer service and a big thanks to Camila in service!

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Google Nov 8, 2023

Highly recommend purchasing your vehicles at Miami Lakes Automall. My husband and I both needed new vehicles and Elison took very good care of us. We told him exactly what features and style we wanted for our vehicles and what our expectations for monthly payments should be. Elison was very patient with us and was able to get us into the Ram Truck and Jeep SUV we both wanted. He made the process stress free and it felt like we were in and out of there in no time.

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DealerRater Nov 8, 2023

Ramón Rodríguez the seller was excellent professional and advice me with the options I am so grateful with his service

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