Customer Testimonials

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Google Apr 20, 2025

Rj was a pleasure to work with very great service providers

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Google Apr 20, 2025

(Translated by Google) Many thanks to Ernesto Hernandez on the purchase of my new Jeep (Original) Muchas gracias a Ernesto Hernández en la compra de mi nuevo Jeep

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Google Apr 20, 2025

RJ and Andrew were great and made the car buying a pleasure. Thank you for all you did for us!

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Google Apr 20, 2025

Came from tampa to get a jeep gladiator ecodiesel and andrew and rj lade sure the process was seamless from going over numbers, giving me my best trade in price and best price for the truck was nothing less than an amazing experience!!!! 10 out of 10

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Google Apr 19, 2025

Great servicioes with Carmen Rosado insurance agent at Kia for my new cars 🚘 Thanks you Mayra Ruiz, Chris Rodriguez and Shawn Motei for all your help and support

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Google Apr 18, 2025

Thanks to Miami Lakes Automall Chevrolet, I was able to accomplish a dream of mine yesterday. I initially got in touch with Keyla Romero via telephone to inquire about the Chevrolet Colorado ZR2 who helped appoint me to a salesman who was able to work with me and get this dream going-- this gentleman, who became a good friend in the end, turned out to be Luis Mejia. Luis greeted me in a welcoming and accommodating manner, offered me a beverage while he spent his time retrieving the information on various models on the lot, and afterwards we found a ...

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Google Apr 18, 2025

(Translated by Google) Very happy with my new truck ❤️❤️ an excellent experience throughout the entire process thanks to Jorge Colla for everything ✨ the best seller of all, do not doubt that he will help you buy the car of your dreams 🫶🏼 (Original) Muy feliz con mi nueva camioneta ❤️❤️ una excelente experiencia en todo el proceso gracias a Jorge Colla por todo ✨ el mejor vendedor de todos , no duden en que los ayudará a comprar el carro de sus sueños 🫶🏼

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Google Apr 17, 2025

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Google Apr 17, 2025

What satisfied with service advisor Christopher from Chevrolet that man should get a raise for keep customer Satisfaction in great and also talk to Mitsubishi service manager Enrique was the worst manager I every seen did not give me the customer satisfaction and should be fired for moral ethics and lying about a coupon that Miami Lakes auto sent me.

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Google Apr 16, 2025

(Translated by Google) Many thanks to Ernesto Hernández when purchasing my car (Original) Muchas gracias a Ernesto Hernández en la compra de mi auto

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Google Apr 15, 2025

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Google Apr 14, 2025

I had a great experience here at Miami Lakes Automall, Andy Reyes and Robert Johnson were a great help. Loved the experience.

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Google Apr 13, 2025

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Google Apr 12, 2025

(Translated by Google) Excellent service, thanks to Ernesto Hernandez for helping me with the purchase of my new car, I recommend it to you (Original) Excellente servicio , gracias a Ernesto Hernandez por ayudarme con la compra de mi Nuevo auto , se los recomiendo

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DealerRater Apr 11, 2025

Thank you Mitsubishi service dept . Greatly appreciated. Thank you for The good Job. And your service

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Google Apr 10, 2025

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Google Apr 10, 2025

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Google Apr 8, 2025

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Google Apr 8, 2025

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Google Apr 8, 2025

The organization Sale of car parts is not convenient for customers. I paid for the part at the main entrance, to receive the parts I was sent to the warehouse located on the other side of the car dealership. However, at this warehouse it turned out that heavy car parts need to be received at another warehouse, which is located across the street in another building and does not have any signs. Receiving one part took me 40

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Google Apr 6, 2025

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DealerRater Apr 3, 2025

Una experiencia maravillosa muy complacida con toda su atención y muy complacida con los precios y la rapidez con que hacen su trabajo los más duros de Miami los recomiendo al 100%

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Google Apr 2, 2025

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Google Apr 1, 2025

Albert and Kevin put together a great deal for me. Proud owner of my New Jeep Gladiator. Thank you guys!

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DealerRater Mar 31, 2025

I recently purchased a vehicle from Miami Lakes Auto Mall and had the absolute pleasure of working with Marco Martinez. From the moment I walked in, Marco provided outstanding customer service—friendly, professional, and genuinely committed to helping me find the right car without any pressure. He took the time to understand my needs, answered every question with patience and knowledge, and made the entire process smooth and stress-free. Marco went above and beyond to ensure I got a great deal and left feeling confident and satisfied with my purchase. If you’re in the market for a car and ...

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Google Mar 30, 2025

RJ and Carlos were incredibly helpful and I am happy with my new vehicle 👍🏼

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Google Mar 30, 2025

René María yasmany and rj are some of the best people that we have ever worked with very professional and fast service

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Google Mar 30, 2025

Rj and alvaro were very helpful and i was in and out in no time AMAZING experience wouldnt go to any other dealer if you go ask for them

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Google Mar 29, 2025

Very good service from Teo

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Google Mar 29, 2025

I had a great experience at Miami Lakes AutoMall! The staff was professional, friendly, and very knowledgeable. From the moment I walked in, I felt welcomed and never pressured into making a decision. The sales team took the time to understand what I was looking for and helped me find the perfect car at a great price. The financing process was smooth and transparent, with no hidden fees or surprises. They explained everything clearly and worked hard to get me the best deal possible. The dealership also had a great selection of vehicles, making it easy to compare different models ...

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DealerRater Mar 28, 2025

Stay away from this dealership. They advertised a car on Carfax to have 27,612 miles. Actually it had well over 29,000. Now I’m closer to the 100,000 mile warranty kia offers. The next issue is the extended service contract. I pay $2300. I had 30 days to cancel. I have been trying for weeks. to find out what exactly is covered and now I realize I have to take the car to that dealership but it’s 150 miles away from where I live. I’ve tried on several occasions via text email phone calls never getting a response. My advice stick with a smaller ...

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Google Mar 28, 2025

Teo, great job

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Google Mar 28, 2025

Thank you Teo for all your help. Service as always was amazing

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Google Mar 28, 2025

I recently had my oil changed at Miami Lakes Auto Mall, was attended by Teo, and I couldn’t be happier with the service! From the moment I arrived, the staff was professional, friendly, and efficient. They got me in and out quickly without any hassle, and they even did a inspection to make sure my car was in great shape. The waiting area was clean and comfortable. I will definitely be returning for future maintenance. Highly recommend!

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Google Mar 28, 2025

I just purchased a vehicle from them as an out of state buyer. As you can imagine being out of state makes the whole process more nerve wrecking but Alexa and Nathaly were very responsive and very helpful at every step of the process. I received my car last night and I could not be happier. Thank you!!

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Google Mar 27, 2025

(Translated by Google) Excellent service, thank you to Ernesto Hernandez for helping me buy my car, very attentive and patient, I recommend them. (Original) Excelente servicio, agradecer a Ernesto Hernández por ayudarme en la compra de mi auto , muy atento y paciente , se los recomiendo

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DealerRater Mar 27, 2025

Son reached out on an ADVERTISED unit on websites like Autotrader, Cars.com and EBay. Immediately Kevin started to balloon the ADVERTISED price since son was paying cash (no financing) and no trade. Unit was a 2016 Buick that originally sold for just slightly more than Kevin’s price 9 years ago when new. That is without considering any rebates at that time, which were common. Unit may have low mileage but clearly out of all warranty, used, sitting in lot for 75+ days, has light damage, and by no means a limited item. It’s seems very close to, perhaps it is, ...

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Google Mar 26, 2025

Rj and yoslen were very good best experience ever

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Google Mar 26, 2025

Rj and yoslen Cool and generous, definitely would come back 😌

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Google Mar 24, 2025

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Google Mar 23, 2025

I wanted to thank Miami lakes auto mall on a Great price and service I received for my 2014 corvette.. Great deal for a beautiful car! They really took the time to work with me on getting a great price.. Special Thanks to Ethan, Tony, and their super helpful finance manager for helping me get this amazing car!

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Google Mar 23, 2025

Rj and Andy gave very good service highly recommend these two

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Google Mar 22, 2025

Albert and rj are the best these guys go above and beyond these guys make great things happen. The customer service is top notch

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Google Mar 22, 2025

Had a great experience with Daniel Mondejar and Luis Mejia they did a great job most definitely I will recommend them both

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Google Mar 22, 2025

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Google Mar 22, 2025

Rj was very helpful and Kevin vigneron was the best very patient and professional

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Google Mar 22, 2025

Rj was awesome. He really helped us get it done and take home the care we wanted for the right price. And Osly, was awesome. He was great at keeping up with us and helping find the right car. Best car sales experience.

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Google Mar 21, 2025

Gabriel is the man! Just ask for him and the rest of your worries will be gone! He takes care of it all… and then some!

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DealerRater Mar 19, 2025

Excelente atención, Carlos Manuel el mejor vendedor que nos pudo atender, mil gracias Chevrolet por su amplio portafolio y claro siempre los recomendaré

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Google Mar 19, 2025

(Translated by Google) Tremendous Team Carlos Garcia and Mihanys Santana😍😍😍😍😍😍 (Original) Tremendous Equipo Carlos Garcia y Mihanys Santana😍😍😍😍😍😍

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Google Mar 19, 2025

Rj was absolutely helpful throughout the process of buying a car. 10/10

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Google Mar 19, 2025

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Google Mar 19, 2025

I was very well attended by the salesman Pedro Dean and also by Tony Soares, great professionals and very attentive, they helped me find the best Truck, with the price I wanted, I highly recommend Miami Lakes AutoMall Chevrolet, excellent the best

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Google Mar 18, 2025

Miracle workers. These guys treated us like family and made the impossible, possible. With God's help . Thank you Tony and Carlos!!!

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Google Mar 18, 2025

Jorge Valdez helped us and resolved our issue, very good service

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Google Mar 16, 2025

Got the majority of my purchase completed over the phone with Chris Hernandez and he passed my over to Carlos Perez to complete the sale when I got there in person. Special thanks to Chris, Carlos, thwir manger Leo and Patino in Finance for making it a smooth sale.

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Google Mar 16, 2025

(Translated by Google) Efficient and quality.. Good service from Lisandra and Pellegrin.. (Original) Eficiente y calidad..Buena atención de Lisandra y Pellegrin..

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Google Mar 16, 2025

Michael and lisandra really heloed me out with mu new carnim a family member of irving and he directed me to the best staff ty again

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Google Mar 16, 2025

(Translated by Google) Super attention from Pellegrin, Lisandra...100% (Original) Super atención de pellegrin,Lisandra...100%

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Google Mar 15, 2025

Amazing attention and they took care of me well

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DealerRater Mar 15, 2025

If possible stay away from these people. They will charge you for mandatory options such as LoJack, etching, paint protection, recondition fees and the dealer fees. For new car cars I can understand the LoJack,etching etc but the used car already had items installed with the prior owner so they came with the car. They claim to add the paint protection and interior but they are not willing to give you any proof. They nickel and dime you. The “add ons” were roughly 3k and roughly 1.9k in fees. Then they tell you oh only special certified mechanics from ...

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DealerRater Mar 15, 2025

Second time my car goes with a check engine light . Back with a check engine light in less than 24 hours of getting it back

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Google Mar 15, 2025

Michael and Herbert help my mom and they were extremely helpful. Got great deals and had good customer service and we’re really polite. Had a great experience. Thank you so much very fast too.

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Google Mar 13, 2025

(Translated by Google) A center with magnificent attention, help and a lot of guarantee in its sales cl (Original) Un centro magnífica atención , ayuda y mucha garantía en sus ventas cl

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Google Mar 12, 2025

(Translated by Google) If you want excellent service, look for Luis De Armas, the best of the best. (Original) Si quieren un servicio excelente busquen a Luis De Armas lo mejor de lo mejor

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Google Mar 11, 2025

Favio and lance were great excellent customer service

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Google Mar 9, 2025

Daniela very responsible and good personality and very good experience and selling the car

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Google Mar 9, 2025

Kevin Vigniero was a great help in all aspects. Very happy with my purchase.

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Google Mar 8, 2025

Michael and Nat were great!

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Google Mar 7, 2025

Ali was absolutely amazing! He was very patient and helpful. Would strongly recommend going to him.

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Google Mar 6, 2025

I had an amazing experience at this place! Leo and Bismark was incredibly welcoming and provided exceptional service throughout my visit. The overall atmosphere was great, and the staff made sure everything was perfect. Highly recommend!

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Google Mar 6, 2025

Thank you Bismarck for my service

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Google Mar 6, 2025

Michael and Aalain helped me with my car and I left happy

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Google Mar 6, 2025

The car you need or want is here, they'll find the way for you to exit that dealership driving your own car.

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Google Mar 6, 2025

Hi! Today I was assisted by Andy Cortina, Christopher Rodriguez, and David Bobe who were huge helps in purchasing our first vehicle. Very respectful and sweet.

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Google Mar 5, 2025

(Translated by Google) I loved the experience, my visit was very pleasant, very satisfied with my purchase, thank Tony, Michael and Alex, we had wonderful service, highly recommended. (Original) Me encantó la experiencia , muy grata mi visita , muy satisfecha con mi compra , agradecer a Tony , Michael y Alex , tuvimos una atención maravillosa , super recomendable .

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Google Mar 4, 2025

(Translated by Google) Thanks bismark for helping me with my recall (Original) Gracias bismark por ayudarme con mi recall

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Google Mar 3, 2025

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Google Mar 2, 2025

(Translated by Google) I want to thank Marcos and Dany for their excellent service at the Chevrolet dealership. Marcos guided me professionally and patiently throughout the vehicle selection process, answering all my questions. Dany took care of the administrative part efficiently, explaining everything clearly. They were both friendly, attentive, and made sure I had a comfortable, hassle-free experience. Without a doubt, I recommend their service to anyone looking for quality treatment. Thanks for everything! (Original) Quiero agradecer a Marcos y Dany por su excelente atención en el concesionario Chevrolet. Marcos me guió de manera profesional y paciente durante todo ...

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Google Mar 2, 2025

I originally came to purchase a vehicle I saw online only to find out it was sold late the night before. Big shout out to Yan who helped me and went above and beyond every step of the way. He made sure I found something within my budget and that I liked. The entire team was professional and friendly, and never once did I feel pressured or taken advantage of when I saw down with Michael in the finance office. I had a really good experience. Ask for Yan!

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Google Mar 1, 2025

I had the possibility to hear about this place. It was a recommendation. I decided to stop by and was received by Lance. He gave me very good information about waht I needed. My congratulations for the excellent service!

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Google Mar 1, 2025

I had an amazing experience at Miami Lakes Kia, thanks to the outstanding service provided by Joshua Ojeda and Shawn the sales manager . From the moment I walked in, Joshua was friendly, knowledgeable, and genuinely helpful. He took the time to understand my needs, answered all my questions, and made the entire process stress-free. Shawn was also fantastic, offering great insight and ensuring that I was comfortable with every decision. Together, they went above and beyond to make sure I got the best deal and left the lot with a car I absolutely love. The professionalism and dedication from both ...

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Google Feb 27, 2025

The best

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Google Feb 26, 2025

(Translated by Google) Luis Vigniero is the best in the world at this. I recommend it to everyone. He got me tremendous business even with my situation. Thanks again to him and his team of managers Farshad Motei and Sergio Sordo (Original) Luis Vigniero es lo mejor del mundo en esto. Se lo recomiendo a todos. Me consiguió tremendo negocio aun mi situación. Gracias de nuevo a él y su equipo de gerentes Farshad Motei y Sergio Sordo

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Google Feb 25, 2025

RJ was effective and fast best time ive ever had in finance

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Google Feb 25, 2025

Shout out to rj and Albert Lopez these guys are the best in the business

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Google Feb 25, 2025

Rj was great very fast

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Google Feb 25, 2025

Rj was a hell of a finance manager best experience ever will repeat

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Google Feb 25, 2025

Sales person Joey Betancourt and Roberto Matos Finance manager provided an excellent overall experience. They answered all the questions and concerns I had. I definitely recommend if you’re looking to purchase a car, to do business with them.

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Google Feb 24, 2025

I had the possibility to visit the place and I received excellent information and service from Lance. He was very kind and attentive. All my questions were thoroughly answered!

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Google Feb 23, 2025

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Google Feb 23, 2025

Jorge colla abd rj were the best deal for me and my husband very profesional

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Google Feb 23, 2025

Rj and Jorge arr the best

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Google Feb 23, 2025

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Google Feb 22, 2025

RJ & Carlos were game changers. They were patient and kind and worked with what little I had to bring to the table. Life comes at you fast, but with incredibly knowledgeable people like Carlos & RJ, they’ll help you get through the storm with confidence and ease. Thank you, both for the belief in me and my wishes. I believe I’m truly walking away with an incredible deal. Thank you, Miami Lakes Auto Mall. Cheers to my new SRT ! 🍾

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Google Feb 22, 2025

Chris and rj were the best duo ever these guys are great

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Google Feb 19, 2025

Rj and yoslen were very attentive and very professional great experience

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Google Feb 19, 2025

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Google Feb 19, 2025

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DealerRater Feb 17, 2025

Great customer service, you don’t feel any pressure like in other dealers. They cater to your wishes and they try to get you a great deal without any hiccups. Our salesman is Brandon Reib.

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